I'm passionate about creating innovative, user-centered designs that enhance digital interactions and solve real-world problems. With a keen eye for detail and a drive to push the boundaries, I am committed to making a meaningful impact through thoughtful design. I'm excited to bring my skills and creativity to forward-thinking projects that challenge and inspire me.
Mastercard
View- Website:
- mastercard.com
- Employees:
- 42669
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Customer Service SpecialistMastercardCamperdown, Nsw, Au -
Ui/Ux DesignerSpoketree Ai Pty Ltd Apr 2024 - Present澳洲 New South Wales 悉尼· Solely redesigned the B2B property appraisal platform, updating over 50 screens across 12 functional interfaces, which significantly enhanced usability and visual appeal.· Created a comprehensive library of styles and components that brought consistency and a unified look to the web platform, streamlining the design process and maintenance.· Collaborated directly with the CTO to refine designs based on customer feedback, successfully integrating these improvements into React for more dynamic and responsive web applications.
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Web Designer & AdminAllencarsales Feb 2024 - Present澳洲 New South Wales 悉尼· Developed a user-friendly website with clear navigation and advanced filters, increasing site visits by 24%.· Implemented a 'Let's Chat' feature that boosted customer contact clicks by 38%, enhancing real-time communication.· Collaborated with sales and marketing teams to refine website features based on user feedback, aligning them with business goals and improving customer engagement. -
Product Designer (Ux/Ui)Cogniss Sep 2023 - Dec 2023澳洲 New South Wales 悉尼· Improved UX for web, mobile, and Creator platforms, focusing on usability and interface enhancements informed by customer feedback.· Contributed to the design of payment and subscription feature, involving research, task flows, wireframes, app flows, and hi-fi prototypes.· Adapted designs to align with user needs and trends, collaborating closely with development and QA teams to boost user satisfaction and performance.
Xiaoxin Chen Education Details
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Interaction Design And Electronic Arts
Frequently Asked Questions about Xiaoxin Chen
What company does Xiaoxin Chen work for?
Xiaoxin Chen works for Mastercard
What is Xiaoxin Chen's role at the current company?
Xiaoxin Chen's current role is Customer Service Specialist.
What schools did Xiaoxin Chen attend?
Xiaoxin Chen attended University Of Sydney.
Who are Xiaoxin Chen's colleagues?
Xiaoxin Chen's colleagues are Anna Le, Gaurav Joshi, Sakshi Balnath Bankar, Carlos Barbier, Ben Ernst, Riccardo Mosca, Avinash Haryan.
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Xiaoxin Chen
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