• Managed the weekly work schedule, organization and conservation of spaces, ensuring Amazonian quality standards.• Provided immediate assistance to managers and supervisors via radio communication during extended night shifts.• Maintained clear, cordial and precise communication with a multicultural team.• Replenishment of materials prioritizing quality and employee satisfaction. Generation of reports and coordination of requests for materials for maintenance of environments

• High standard face-to-face customer service with an average ticket of €50.000.• Achieved sales targets and objectives through effective negotiation, persuasion, and relationship-building skills, exceeding performance expectations.• Provided customer service and after-sales support.• Managed the entire sales process including order follow-up and delivery.• Utilized CRM for prospecting and lead conversion.• Liaised with manufacturers and support departments.• Managed the entire sales process, including order tracking, inventory management, and vehicle delivery, ensuring timely and accurate fulfillment of customer orders

• B2B Visiting customers, administering, and renewing service contracts.• Closing of the biggest sales contract of the year 2013 (Braskem Petrochemical Corporation).• Preparation of business proposals.• Market research and analysis.• Strategic sales planning.• Participation in virtual auctions (competitions) to close sales and contract

• Opening and closing of the store.• Managed partner relations while overseeing business operations.• Led the hiring, training, and supervision of customer service staff.• Developed purchase plans with a focus on flagship products to optimize inventory management.• Provided attentive support to suppliers to maintain strong partnerships.

• Led the commercial administration (SAP) of the company's largest distributor, fostering solid relationships through direct engagement with the company's owners via onsite visits.• Responsible for the largest Bearing Distribution account, with monthly revenue of €600.000.• Collaborated closely with coordinators, managers, and presidents to ensure smooth operations and meet.Responsible for the largest Bearing Distribution account, with monthly revenue of 3,000.demand for contractual, seasonal, and strategic items, liaising with departments in Germany as needed.• Provided support for corporate service initiatives (SAC), ensuring exemplary customer satisfaction.• Acted as a multiplier agent, providing training and guidance.• Served as the 5´s leader within the department.• Actively participated in fairs and promotional events to promote company initiatives and strengthen market presence.