As an Employment Relations Advocate with over 20 years of diverse experience across multiple industries, I excel in representing both employees and employers in Mediation and the Employment Relations Authority (ERA). My specialization in cross-cultural negotiation between English and Mandarin-speaking communities enables me to effectively bridge communication gaps and address workplace conflicts with a nuanced understanding of cultural dynamics.In addition to my advocacy work, I am a Licensed Immigration Adviser with Immigration New Zealand (INZ), achieving a 100% visa approval rate since obtaining my initial licence in 2016. This dual expertise in employment relations and immigration law allows me to offer comprehensive support to clients navigating complex challenges in both areas.