Jack A. Email & Phone Number

Islamabad, Pk

Islamabad, Islāmābād, Pakistan

Managing 150 SMB Accounts: I oversee a portfolio of 150 small and medium-sized businesses across the USA, with a focus on California and Arizona. I collaborate closely with IT and procurement contacts within these companies to understand their unique technology needs and challenges.Client Engagement and Solution Development: I engage our internal certified teams of Information Systems Architects (ISAs) to analyze client requirements and develop tailored, cost-effective solutions. My goal is to ensure that every client receives the best possible IT solutions that align with their budget and operational needs.Special Pricing and Deal Registrations: I take charge of approving deal registrations for my clients, enabling them to benefit from special pricing. My direct interactions with major vendors such as Apple, Microsoft, Dell, HP, Cisco, Lenovo, Adobe, Barracuda, ESET, Veritas, Meraki, Fortinet, Ubiquiti, Broadcom, Veeam, VMware, and others allow me to secure the best deals on their behalf.Professional Services Offering: Beyond hardware and software, I also introduce clients to our range of professional services. This includes Help Desk/Service Desk support, security assessments, networking solutions, and cloud and data center migration services. My focus is always on providing solutions that meet their specific needs while staying within budget.Project Coordination and SOW Management: I manage the signing of Statements of Work (SOWs) and coordinate with our physical teams to execute on-site projects as required. Whether it’s implementing new systems or maintaining existing ones, I ensure seamless execution.Client Communication and Satisfaction: Managing client communications is a key part of my role. I prioritize client issues, respond promptly to inquiries, and ensure that our clients are satisfied with the services provided. My commitment to transparency and customer satisfaction drives my day-to-day work.

United States

As a Sales Account Manager at LADNEK Enterprises Inc., I excelled in building and cultivating robust client relationships, identifying upselling opportunities, and consistently achieving sales targets. I effectively presented our offerings, negotiated contracts, and provided top-notch customer service.I was proactive in monitoring market trends, forecasting sales, and maintaining accurate records of client interactions. Collaboration with internal teams was vital for seamless product delivery.My commitment to enhancing the client experience through targeted campaigns and exceeding expectations set me apart. I also acted as a liaison between clients and internal teams, ensuring effective communication for mutual success.

Lahore, Punjab, Pakistan

As a Sourcing Specialist at Symond Technology, I developed and implemented sourcing strategies, evaluated suppliers, negotiated contracts, and ensured supplier compliance. I analyzed market trends, managed supplier relationships, and participated in process improvement initiatives. I also stayed updated on relevant regulations and collaborated with finance teams for cost-effective decisions