Manager, Cx Operations
Current
Aug 2024 - Present
AeroLeads people directory · profile
Jack Weston Email & Phone Number
Manager, CX Operations at Electric
at
Electric
1 work email found
@tropicapp.io
1 phone found area 147
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, CX Operations at Electric
Location
Chattanooga, Tennessee, United States
Who is Jack Weston? Overview
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Quick answer
Jack Weston is listed as Manager, CX Operations at Electric at Electric, based in Chattanooga, Tennessee, United States. AeroLeads shows a work email signal at tropicapp.io, phone signal with area code 147, and a matched LinkedIn profile for Jack Weston.
Jack Weston previously worked as Manager, CX Operations at Electric and Customer Operations Manager at Tropic. Jack Weston holds Master Of Business Administration - Mba, Operations from Loyola University New Orleans.
Company email context
Email format at Electric
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{first}@tropicapp.io
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AeroLeads found 1 current-domain work email signal for Jack Weston. Compare company email patterns before reaching out.
Profile bio
About Jack Weston
Jack Weston is a Manager, CX Operations at Electric at Electric. He possess expertise in leadership, cross cultural communication skills, social media, public speaking, multi cultural environment and 18 more skills. Colleagues describe him as "Jack is a unicorn hire. He is charismatic and delivers top notch customer-facing account management skills, but he also possesses powerful and cerebral operational wizardry to simplify and deliver on really tough cross-functional work. I can count on one hand the number of people I know who can deliver on both of these things. Jack did both at Tropic, and his work was always excellent. You'd be lucky to hire this guy.", "I worked with Jack as an Ops partner at Tropic. Jack is a dream Ops teammate to work with. He does a great job of breaking down and understanding complex problems, building efficiencies, and brings a strategic approach to problem solving. He's always up for collaboration and drives excellent work. He does all of this with a high level of integrity and dedication. Any team would be lucky to have him as an addition.", and "I managed Jack directly during a period when Tropic's Success team was transitioning into a full-blown hyper-growth company desperately in need of defined processes and tooling to support our numerous initiatives. He not only stepped up to the plate, lending his innate analytical and problem-solving skills to the betterment of the team, but did so while balancing a full BoBs and intense internal scrutiny and feedback. I can only imagine how his skillset has grown since making the formal transition to Ops, and trust that he will be an operational and cultural asset to any company."
Listed skills include Leadership, Cross Cultural Communication Skills, Social Media, Public Speaking, and 19 others.
Current workplace
Jack Weston's current company
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8 roles
Jack Weston work experience
A career timeline built from the work history available for this profile.
Customer Operations Manager
Identified, scoped and solutioned for process gaps leading to significant improvements in data accuracy.Reported on key metrics and trends for post-sales leaders and executives. Scoped automations, layouts, and validation rules for Tropic's Salesforce administrator improving the efficiency, efficacy, and speed of Salesforce process iterations. Collaborated with cross-functional partners to roll out Catalyst CSP system. Built out reporting and process automations for Tropic's post-sales staff. Worked with systems and data stakeholders to integrate Salesforce & BiqQuery information with Catatyst, providing real-time customer insights to post-sales teams. Rolled out out CSAT survey functionality to establish VOC efforts for post-sales stakeholders.Held responsibility for feature activation, plan management, and account deactivation on all organizations in the Tropic platform. Built out processes, reporting, and automations to ensure accurate and prompt management of all accounts.
Mar 2023 - Jun 2024
Customer Success Manager
Apr 2022 - Mar 2023
Analyst, Customer Success
Jul 2020 - Apr 2022
Analyst, Customer Development
Mar 2020 - Apr 2020
Graduate Research Assistant
Sourced, processed, and analyzed data for a series of research projects as an assistant for Dr. Mazhar Islam at Loyola University New Orleans.Gained familiarity with the following databases; CRSP, Compustat, International Database from the US Census Bureau, EFW Index, and a further series of IMF and World Bank databases.
Jan 2019 - Dec 2019
Consumer And Small Business Summer Intern
As a Summer Intern, I was responsible for processing and analysing large amounts of small business and consumer data. I created reports that were sent out to all major Telstra stores in NSW and provided them with strategic insight into sales trends and potential areas to target in the coming week. I was fortunate to work in a team which utilised a variation of the Agile Methodology and I learned first hand, the effectiveness of the method when adapted for non-software applications. Multiple presentations and deck building opportunities facilitated further development of my public speaking, design, and pitch skills.
Nov 2017 - Feb 2018
Sales Assistant
Nov 2015 - Jun 2016
3 education records
Jack Weston education
Master Of Business Administration - Mba, Operations
Loyola University New Orleans
Bachelor Of Commerce - Bcom, Banking And International Business
The University Of Sydney Business School
Bachelor Of Commerce (B.Com.), Study Abroad Experience
Louisiana State University
FAQ
Frequently asked questions about Jack Weston
Quick answers generated from the profile data available on this page.
What company does Jack Weston work for?
Jack Weston works for Electric.
What is Jack Weston's role at Electric?
Jack Weston is listed as Manager, CX Operations at Electric at Electric.
What is Jack Weston's email address?
AeroLeads has found 1 work email signal at @tropicapp.io for Jack Weston at Electric.
What is Jack Weston's phone number?
AeroLeads has found 1 phone signal(s) with area code 147 for Jack Weston at Electric.
Where is Jack Weston based?
Jack Weston is based in Chattanooga, Tennessee, United States while working with Electric.
What companies has Jack Weston worked for?
Jack Weston has worked for Electric, Tropic, Lucid, Llc, Loyola University New Orleans, and Telstra.
How can I contact Jack Weston?
You can use AeroLeads to view verified contact signals for Jack Weston at Electric, including work email, phone, and LinkedIn data when available.
What schools did Jack Weston attend?
Jack Weston holds Master Of Business Administration - Mba, Operations from Loyola University New Orleans.
What skills is Jack Weston known for?
Jack Weston is listed with skills including Leadership, Cross Cultural Communication Skills, Social Media, Public Speaking, Multi Cultural Environment, Microsoft Powerpoint, Data Analysis, and Cross Cultural Management.
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