Provide Software Delivery Management Services to clients by improving communication between the business and technical stakeholders on multi-million-dollar programs with large diverse matrixed teams. Guiding the development of requirements for clear project objectives, timelines and quality of the project deliverables. Provide mentorship and leadership to the Project Managers, Business Analysts, Architects, Developers, and Testers.

Customer’s trusted advisor leading a delivery team of SW Designers, Engineers, BAs, Project Managers and Testers in support and enhancement of the software suite used to run the 24/7 operational train management dispatching systems for multi-billion-dollar train company. Directing 5 to 10 active projects at any time, with an annual budget ranging from 2 million to 5 million dollars. Recognized repeatedly for the quality of the solutions, and the value the solutions provide by both the… Show more Customer’s trusted advisor leading a delivery team of SW Designers, Engineers, BAs, Project Managers and Testers in support and enhancement of the software suite used to run the 24/7 operational train management dispatching systems for multi-billion-dollar train company. Directing 5 to 10 active projects at any time, with an annual budget ranging from 2 million to 5 million dollars. Recognized repeatedly for the quality of the solutions, and the value the solutions provide by both the customer and Wabtec organization. Show less

Responsible for the delivery and profitability of all customer projects. Leading both the onshore and offshore delivery organizations. Managing a portfolio of 10 to 20 projects at any time with customers ranging from entrepreneurs looking for a new mobile application to perform inventory management, to billion-dollar organizations looking for a mobile quality control system, that could be used to certify nuclear power plants. Customer engagement throughout the sales process supporting the Sales… Show more Responsible for the delivery and profitability of all customer projects. Leading both the onshore and offshore delivery organizations. Managing a portfolio of 10 to 20 projects at any time with customers ranging from entrepreneurs looking for a new mobile application to perform inventory management, to billion-dollar organizations looking for a mobile quality control system, that could be used to certify nuclear power plants. Customer engagement throughout the sales process supporting the Sales Team’s definition of solution, cost and time estimations to respond to RFPs and produce SOWs. Post sales accountability for all aspects of delivering on the contract included requirement writing, status reporting, financial tracking, development, testing delivery and final product acceptance. Show less

Served as a troubleshooter taking over implementations that were under performing, giving the SAP product a negative perception. Conducted many implementations in the realization of strategic, multi-million-dollar SAP projects in the CRM, ERP, HCM and mobility applications areas. Positioned our customers for success as their trusted advisor through leadership, skill, integrity and honesty. Provided customers with program and portfolio structures, tools, guidelines and training to empower… Show more Served as a troubleshooter taking over implementations that were under performing, giving the SAP product a negative perception. Conducted many implementations in the realization of strategic, multi-million-dollar SAP projects in the CRM, ERP, HCM and mobility applications areas. Positioned our customers for success as their trusted advisor through leadership, skill, integrity and honesty. Provided customers with program and portfolio structures, tools, guidelines and training to empower PMO teams in the production of standard and repeatable delivery processes. In at least one customer these processes became the IT standard for the entire organization.Responsibility at SAP also included the evaluation of potential sales opportunities, by defining potential solutions, scope, risks, estimates and assumptions. This included the developments of RFPs, SOWs, business and risk reviews. In 2012, 14 opportunities resulted in over $25 million in bookings. Show less

Responsibilities included requirements gathering, gap/fit analysis, systems analysis, project management, and quality assurance. Projects implemented covered the range of infrastructure projects, such as network and email modernization to ERP and Data Analytics. Daily operational responsibilities included maintenance, support and administration of strategic corporate production applications including Oracle financials, SAP CRM and BI, Artemis Project View, and Cognos BI.Responsible for the… Show more Responsibilities included requirements gathering, gap/fit analysis, systems analysis, project management, and quality assurance. Projects implemented covered the range of infrastructure projects, such as network and email modernization to ERP and Data Analytics. Daily operational responsibilities included maintenance, support and administration of strategic corporate production applications including Oracle financials, SAP CRM and BI, Artemis Project View, and Cognos BI.Responsible for the migration of the CRM systems from Oracle Financials, and Salesforce to SAP CRM and Cognos to SAP BW. Show less

Responsibilities included the evaluation and implementation of manufacturing IT solutions, featuring the Oracle Manufacturing Suite: Inventory, Purchasing, Quality, BOM and WIP. I served as technical advisor for the integration of an automated material handling system.

Responsible for developing and maintaining the Software Quality Control tools used by the engineering squadron which tracked all software defects and change requests implemented on the CP140 Aurora aircraft and support systems. Promoted to the rank of Captain.