Jack Bailey Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

- Coordinated with customers/suppliers to create client-tailored SOP’s to ensure the KPIs of business critical accounts were maintained (resulting in 100% retention rate of business critical accounts)- Created & deployed new procedures for all areas of the business to increase efficiency, reduce loss and comply with relevant legislation (HSWA '74, Employment Act '08, etc.)- Oversaw an overhaul of the CRM, CargoWise, which increased operational & management visibility of on-going work- Co-lead in preparing the company for Brexit transition- Vetted & monitored new and existing suppliers to ensure operational standards were maintained

London, England, United Kingdom

- Recruited, trained & managed the Inside Sales team as it grew from 1 to 4 members of staff- Created tariffs & led development of a key service which became our fastest growing product- Coordinated the development and implementation of Salesforce to record and analyse all sales activity- Built internal company database to facilitate information sharing (used to this date)- Produced training material for the Sales and Operation teams to ensure the successful launch of new services - Networked at overseas conferences which generated weekly bookings from new clients

London, England, United Kingdom

- Pitched, secured and retained a significant percentage of the key client base- Created and managed quoting tools, reducing time-to-quote- Led creation and distribution of marketing material to generate new business- Quoted all areas of freight: sea, air, road, Amazon FBA, warehousing, RO/RO

Norwich, United Kingdom

- Audited the processes and procedures of the company based on ISO 9001 standards- Organised international trade training courses & other events to generate an additional revenue stream for the department- Ran the Letter of Credit and translation services- Worked to build and develop relationships with Chambers of Commerce worldwide

Norwich, United Kingdom

- Took full control of all export documentation services, serving as the lead on all incoming documentation requests. - Acted as the sole ATA Carnet provider for the East of England- Produced & distributed marketing material for all the departments key services

Norwich, United Kingdom

- Instrumental in processing over 6000 documents per year for hundreds of exporters including Certificates of Origin, EUR1’s, ATR’s and ATA Carnets- Achieved 98% in the accredited export documentation exam

Norwich, United Kingdom

- Processed export and import documentation including Letters of Credit and Export Licences. - Managed the department's social media accounts, doubling their Twitter followers

Norwich, England, United Kingdom

- Organised, marketed and ran dozens of business networking events across Norfolk- Recruited new members and supported the existing membership of 900 businesses.- Ran the company website, sales portal and client management system