Jack Benbow Email & Phone Number

Indianapolis, Indiana

• SIMPLY SELF STORAGE Based in Indianapolis, In January 2011 to January 2016MULTI-UNIT OPERATIONS MANAGER- Over a 5 year period, I increased occupancy from 60% to 90% while increasing revenues by 58%. NOI increased 90%..
• Coach and train all field personnel on how to assess customer needs and sell product to fully meet the customer’s needs
• Coach and train property personnel to provide extreme customer service
• Recruit, hire, motivate and provide performance feedback to each property team
• Inspect and audit properties on a routine basis to verify compliance with company standards for operational and key measurements, curb appeal and general maintenance and safety
• Monitor property performance and effect operational changes to achieve district goals

DOLLAR GENERAL CORPORATION Indianapolis, In 2005 to presentDistrict Manager for a 13 store district in inner city Indianapolis; Over a 4 year period same store sales increased by 26%. Shrink was reducedby 459 basis points. Overall store standards improved and scoredone of the highest scores in the company in a customer survey. Hired, trained and developed.

District Manager for a 12 property district in Chicago, Il. Responsibilities includedCoach and train all field personnel on how to assess customer needs and sell product to fully meet those needsCoach and train property personnel to provide excellent customer serviceRecruit, hire, motivate and provide performance feedback to each property teamInspect and.

Regional Director for 87 Blockbuster Video stores in Indianapolis, Cincinnati and DaytonResponsibilities includedPrimary liaison between corporate and field managementCoached and trained DMs on multi unit operations Ensured store standards were being maintained and was consistent with a districtManaged a regional P&L and ensured each district was in.