Jack Bennett Email & Phone Number

Bradford, England, United Kingdom

West Yorkshire, England, United Kingdom

Responsible for the implementation and continuous evaluation of the Leeds District Prevention Strategy - covering Safe and Well, Risk Reduction and Quality Assurance and Performance.Main responsibilities' include:Direct line management responsibility for 6 WYFRS staff and 3 seconded staff from Housing Leeds.Monitor and analyse the internal and external performance of the district Implement the Prevention quality assurance process in the district (operational and… Show more Responsible for the implementation and continuous evaluation of the Leeds District Prevention Strategy - covering Safe and Well, Risk Reduction and Quality Assurance and Performance.Main responsibilities' include:Direct line management responsibility for 6 WYFRS staff and 3 seconded staff from Housing Leeds.Monitor and analyse the internal and external performance of the district Implement the Prevention quality assurance process in the district (operational and non-operational staff) and actively support their developmentThe development and maintaining of key partnerships, such as Public Health and Safeguarding boards that improve/ support community safetyLead and support district and station projectsCo-ordination of county wide public safety campaignsLead on any Serious Incident ReviewsEngage and empower diverse communities to understand the importance of community safety Show less

West Yorkshire

Leeds, United Kingdom

Lead Digital Inclusion Officer for the delivery of digital and support services within Leeds Federated's communities. My main responsibilities involve the project management and front-line delivery of the community project as part of the Leeds Federated's HUGO initiative. • Existing and new project planning and development • Liaising with internal and external customers – which include public, private and third sector partners to meet service targets and grow relationships/… Show more Lead Digital Inclusion Officer for the delivery of digital and support services within Leeds Federated's communities. My main responsibilities involve the project management and front-line delivery of the community project as part of the Leeds Federated's HUGO initiative. • Existing and new project planning and development • Liaising with internal and external customers – which include public, private and third sector partners to meet service targets and grow relationships/ reputation • Management, planning and administration of two community resource vehicles – owned by Leeds Federated and Leeds City Council• Developing and delivering training programmes in group and 1-2-1 environments• Engagement with a diverse range of customers• Delivery of numerous community projects including delivery of support services in HMPS Askham Grange, youth consultations and IT classes in sheltered housing complexes. • KPI monitoring and target setting in collaboration with management• Customer data collection and target monitoring• Written and verbal reports to senior management for Balance Scorecard• Reviewing project activities for compliance with procedures and standards• Budget management for individual projects• Experience of compiling funding bids• Co-ordination and management of volunteers• Experience of providing housing, financial, digital, employment and general needs support• Day-to-day management of the HUGO Centre (community facility)• Flexible working to meet the needs of the customer• Part of a numerous awarding winning project and team Show less

Leeds, United Kingdom

The role involved a 1 year graduate placement through the Centre for Partnership’s GEM programme of which was made permanent after 7 months. The placement involved studying for a Level 4 qualification in Housing through the Chartered Institute of Housing. I was responsible for delivering the HUGO (helping you get online) initiative within different communities in Leeds.• Liaising with internal and external customers – which include public, private and third sector partners to meet… Show more The role involved a 1 year graduate placement through the Centre for Partnership’s GEM programme of which was made permanent after 7 months. The placement involved studying for a Level 4 qualification in Housing through the Chartered Institute of Housing. I was responsible for delivering the HUGO (helping you get online) initiative within different communities in Leeds.• Liaising with internal and external customers – which include public, private and third sector partners to meet service targets and grow relationships/ reputation • Engagement with a diverse range of customers• Experience of providing housing, financial, digital, employment and general needs support• Managing Leeds City Council’s mobile resource vehicle • Day-to-day management and project start-up of Belle Isle TMO’s ‘The GATE’ community facility • Flexible working to meet the needs of the customer• Day-to-day management of the HUGO Centre (community facility)• Delivering training programmes in group and 1-2-1 environments• Delivery of numerous community projects Show less

Leeds, United Kingdom

My role as a data administrator involved the integration of customer data and staff worksheets from the SAP telematics system to the new Oracle telematics data management system. • Data administration tasks on Microsoft Office programmes and bespoke IT software• Identifying glitches and issues with an unknown and un-tested system prior to ‘roll-out’• Liaising with internal and external customers to ensure the system was rolled out successfully• Offered intense technical… Show more My role as a data administrator involved the integration of customer data and staff worksheets from the SAP telematics system to the new Oracle telematics data management system. • Data administration tasks on Microsoft Office programmes and bespoke IT software• Identifying glitches and issues with an unknown and un-tested system prior to ‘roll-out’• Liaising with internal and external customers to ensure the system was rolled out successfully• Offered intense technical support to the organisations telematics engineers after difficulty with the implementation of mobile working software via email, telephone and face to face communication. Show less

Leeds, United Kingdom

The role of a customer service representative involved ensuring that the customers experience while on the premises was exceptional.• Possess strong communication skills with colleagues/ customers to ensure customer satisfaction and efficiency was maximised• Good organisational skills and the ability make important decisions• Ability to work under intense pressure at peak periods to provide an efficient reliable service• Entrusted with training new employees bringing their… Show more The role of a customer service representative involved ensuring that the customers experience while on the premises was exceptional.• Possess strong communication skills with colleagues/ customers to ensure customer satisfaction and efficiency was maximised• Good organisational skills and the ability make important decisions• Ability to work under intense pressure at peak periods to provide an efficient reliable service• Entrusted with training new employees bringing their skills above organisational standards to maintain the product brand and high quality reputation• Responsibility of managing the shop floor for a sustained period• Management of complaints through developed and diplomatic communication skills• Manual cash handling and ‘cashing’ up experience Show less

(Ba Hons), Geography, 2:1

2:1 qualification - modules include: Housing, Space and Society; Urban Regeneration; Geopolitics of Ethnic Identities; Critical Local.

Chartered Institute Of Housing Level 4, Chartered Institute Of Housing Level 4, Merit

Work based placement at Leeds Federated Housing Association. Study involved assignments based around different departmental roles.

Education record

Geography General Studies Chemistry Maths

Education record

9 GCSE's A-B inc Maths, English and Science