PROFESSIONAL EXPERIENCE*Increased annual sales by an average of 5% over four years.*Established procedures and protocols expediting customer service and scheduling issues.*Decreased overstocked inventory by $75,000.*Reduced time spent on inventory by reorganizing storage of merchandise.*Interacted with all supply chain representatives including attending all relevant trade shows.*Hired and managed a team of 5 sales associates.*Maintained the daily sales and financial spreadsheets, including monthly and quarterly taxes.*Established and maintained an email subscriber list.*Reorganized, implemented and administered a new filing system.*Provided team leadership and guidance.*Established and maintained an upbeat working environment.

* Direct interaction with customers, problem solving.* In-house merchandise testing and documentation.* Evaluate and enhance packaging specifications.* Developed a packaging standards manual.* Committee team member responsible for restructuring the warehouse to create efficiencies and reduce manpower.* Communicate daily with sales force promoting customer service and instrumental in resolving quality and damage issues quickly.* Initiated material handling procedures for the reduction of in-house damages.* Set up and prepped multiple trade show presentations.

Designed efficient warehouse floor plan for staging and pulling merchandise.Oversaw daily operations including all shipping & receiving of inventory, quality control, and facilities management.Develop training program for new employees.Configured and maintained safety policy.

Coordinated all logistics of inbound international orders.Responsible for 5 internal warehouse departments including shipping, receiving, parts, repair.Managed 2 shifts of operations comprised of 100 employees, upholding a clean, efficient warehouse maintaining $15 Million worth of merchandise.Generated and instituted safety qualification program for power equipment use.Mentored all new employees to ensure their work ethic exceeded company standards.Set up and prepped multiple trade show presentations.Contributing Editor for the monthly news letter.1998 Outstanding Achievement Award10 Year Achievement Award20 Year Achievement AwardD.O.T. Compliance Seminar

Developed and implemented new policies which reduced company-wide damages and increased profit margins.Within 1st year holding position reduced merchandise damages by $1 Million.Adapted to changes with product packaging, analyzed relevant damage information, and provided solutions to suppliers for product enhancements.Emphasized inter-departmental communication to promote company awareness of positive and negative operations.

Plotted ship's position, heading, and speed reporting to superior officerOperated radar and navigational equipmentCoordinated all target plotting.Naval Technical Training School.Winner of the Navy Achievement Medal.Winner of the Admiral James Flatley award for Safety and Accident PreventionInitiated into the Solemn Mysteries of the Ancient Order of Shellbacks.Completed qualifications in general damage control.Winner of the Good Conduct Award.Honorable Discharge"Petty Officer Blank is a very capable and intelligent young man. He is ambitious, displays flexibility and consistently seeks opportunities of increased responsibility. On his own, Petty Officer Blank developed and implemented a Naval Tactical Data System (NTDS) training program for use in qualifying surface console operators. All surface watch standards must complete this training program prior to being certified to operate the consoles. Petty Officer Blank was awarded the Navy Achievement Medal (NAM) for his professionalism and contribution to NTDS operation.Petty Officer Blank's performance has been superb. He is well groomed, soft-spoken and a gentleman who gets along extremely well with all he comes in contact with. He is well respected by seniors and juniors alike and his talents will be sorely missed by his division, the ship and the United States Navy. Petty Officer Blank should excel in any field of his choosing and would be a welcome asset to any business firm."FRANKLIN C. GATES, LieutenantUnited States Navy01 June 1979