Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growthIntroduce Gartner services and capabilities to new clients and communicate value to decision makersFacilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membershipCollaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clientsConduct regular reviews of client book of business looking into performance and key client engagement metrics

Responsible for multiple aspects including impounded vehicles, repo vehicles, renewing & canceling insurance policies, assistant to manager, sending notice of impound letters, contacting police offices, and contacting clients for overdue payments.● Applied communication skills while contacting clients, law departments, towing companies, client account management, and company merchants● Created revenue and future receivable reports in Microsoft Excel

Responsible for all aspects of customer service, sales: helped customers with clothing, check out and clean up of store, replenished inventory.