Jack Burrows Email & Phone Number

Ennis, TX, US

Ashford, GB

• Responsible for all aspect of information security posture and compliance for Countrywide’s largest business unit.
• Authored Security Policy, Guidelines and Standards for compliance with ISO 17799. Implemented automated virus reporting.
• Designed security roles for Peoplesoft/Oracle 9i implementation
• Performed preliminary IT audit functions for departmental software, databases, hardware and procedures
• Coordinated Data Classification and Security project to implement controls on legacy systems and to meet CA SB 1386, GLB and Sarbanes-Oxley requirements.
• Assisted business unit in meeting compliance goals for corporate policies and regulatory requirements.

Dallas, TX, US

• Retained as Manager-Technical Services, achieved promotion to director level within one year. Supervised direct reports for Application Training, Telecommunications Support, Help Desk, Network Operations, and WAN.
• Designed, implemented, and administered NT and Citrix server farm (Metaframe 1.0/1.8) and subsequent upgrade to Metaframe XPe and Windows 2000. Implemented Active Directory.
• Designed and implemented remote network access via encrypted web pages and VPN systems.
• Consolidated Application Training department and Help Desk operations to improve efficiency. Developed and implemented training program to encompass proprietary applications and standard office applications.
• Authored and implemented Network Security, Disaster Recovery Preparedness, Business Continuity, Acceptable Use and other departmental policies.
• Designed and implemented Intrusion Detection System. Responsible for responding to alerts and evaluation of intrusion attempts. Implemented network security policy procedures to comply with HIPAA regulations..

• Responsible for all IS/IT and telecommunication services for 12 affiliated companies in a mixed NT/Novell/Unix environment. Primary support was provided for Bluebonnet Savings Bank, Stone Capital and Stone Credit.
• Prepared annual reports for FDICA (Bluebonnet Savings Bank). Successfully performed annual disaster recovery testing as required by regulatory agency. Specified equipment requirements and authored RFP and RFQ documents.
• Implemented and managed Citrix servers to permit remote access to network systems. Performed LAN/WAN design, implementation, troubleshooting and administration for NetWare 4.11 and NT (IIS, Exchange, Back Office.
• Designed, implemented and successfully tested Disaster Recovery and Business Continuity Plans. Implemented network security policies and practices to meet federal banking requirements. Chaired steering committee to.
• Achieved highest possible ratings for Y2K, disaster preparedness and systems operations in comprehensive audits by Office of Thrift Supervision.
• Designed, implemented and monitored network security policies to protect corporate WAN from internal and external attacks. Performed semi-annual vulnerability testing and reports to comply with federal banking.