Jack Chan Email & Phone Number

Kuala Lumpur, Malaysia

Being passionate about e-commerce and business development, I started Bro & Joe to gain market insight into the industry in Malaysia and then to pivot the business into the B2B sector where as a digital marketer and business owner, I'm able to empathize and ultimately optimize digital marketing efforts to reap high ROI and be cost effective. Current and previous projects include Astro Go Shop Malaysia (TV Channel Home Shopping), Common Ground Malaysia (Catcha-backed co-working space), Adidas… Show more Being passionate about e-commerce and business development, I started Bro & Joe to gain market insight into the industry in Malaysia and then to pivot the business into the B2B sector where as a digital marketer and business owner, I'm able to empathize and ultimately optimize digital marketing efforts to reap high ROI and be cost effective. Current and previous projects include Astro Go Shop Malaysia (TV Channel Home Shopping), Common Ground Malaysia (Catcha-backed co-working space), Adidas Cambodia (wholly-owned subsidiary of Ming Wuoy Group) and Reefit (wholly-owned subsidiary of Ming Wuoy Group). Show less

Plan and implement projects by helping to define scope, goals and deliverablesExemplary ability to define clear and concise tasks to discover and allocated the necessary resources every timeCollection and management of project team seamlessly to create a conducive and collaborative working environment between project manager and team membersExceptional budget management to ensure tasks are completed within or below provided estimateCreate and execute reasonable schedules and… Show more Plan and implement projects by helping to define scope, goals and deliverablesExemplary ability to define clear and concise tasks to discover and allocated the necessary resources every timeCollection and management of project team seamlessly to create a conducive and collaborative working environment between project manager and team membersExceptional budget management to ensure tasks are completed within or below provided estimateCreate and execute reasonable schedules and timelines that are always metAbility to complete projects that are time critical or with limited resourcesTrack deliverables in a timely manner with proper quality control of the final outputAble to support and direct team with clear and concise directions and instructionsMonitor and report on project progress in a timely mannerPresent to stakeholders reports on progress as well as problems and solutionsImplement and manage change when necessary to meet project outputsEvaluate and assess result of project Show less

Plan and implement projects by helping to define scope, goals and deliverablesExemplary ability to define clear and concise tasks to discover and allocated the necessary resources every timeCollection and management of project team seamlessly to create a conducive and collaborative working environment between project manager and team membersExceptional budget management to ensure tasks are completed within or below provided estimateCreate and execute reasonable schedules and… Show more Plan and implement projects by helping to define scope, goals and deliverablesExemplary ability to define clear and concise tasks to discover and allocated the necessary resources every timeCollection and management of project team seamlessly to create a conducive and collaborative working environment between project manager and team membersExceptional budget management to ensure tasks are completed within or below provided estimateCreate and execute reasonable schedules and timelines that are always metAbility to complete projects that are time critical or with limited resourcesTrack deliverables in a timely manner with proper quality control of the final outputAble to support and direct team with clear and concise directions and instructionsMonitor and report on project progress in a timely mannerPresent to stakeholders reports on progress as well as problems and solutionsImplement and manage change when necessary to meet project outputsEvaluate and assess result of project Show less

Malaysia

Currently freelancing as a social media & ads specialist for dailyWOW (Comberry GmbH): https://www.facebook.com/dailywowvideo/dailyWOW is a video channel to amaze and inspire you every day with original high-quality content, that covers fascinating stories from all over the world.

Phnom Penh, Cambodia

As a core member of the team that started this company, the experience garnered from years of work in the industry gave me the skills and knowledge required to do an excellent job above and beyond expectations. A month ahead of the official launch, the business is currently receiving 8,000 hits/mo with upwards of 75% new and unique traffic. La Rue fulfilled their first 1,000 orders in the 3rd week of beta-testing. All this with a budget of $300 spent on social media and SEM.Besides the… Show more As a core member of the team that started this company, the experience garnered from years of work in the industry gave me the skills and knowledge required to do an excellent job above and beyond expectations. A month ahead of the official launch, the business is currently receiving 8,000 hits/mo with upwards of 75% new and unique traffic. La Rue fulfilled their first 1,000 orders in the 3rd week of beta-testing. All this with a budget of $300 spent on social media and SEM.Besides the need of my in-depth knowledge of digital marketing, I'm required to fill in the gaps of all processes in the business including i.t (providing tasks-list to out-sourced programmers for basic structure and functionality to further improvements of UI/UX), design (heading a small team of designers and providing direction with examples of every design on the website including ads, banners and product imaging) and operations (implementing SOPs & creating standard templates and reports required to fulfill the day-to-day operations of the business).Anything and everything that involves running an online business is handled by my role as the Digital Marketing Manager. Brand story, value proposition and press releases are part of my skill-sets and have been exhibited in this role. Show less

Kuala Lumpur, Malaysia

Works closely with media agency, creative agency and Google Malaysia to ensure each external and internal player delivers superior results for each and every campaign executedReports under Digital Marketing Manager and assists on executing marketing plans, optimizing campaigns based on past promotional resultsGenerating daily, weekly and monthly digital marketing reportsAnalyzing market trends and creating presentations on themOwning and maintaining site analytics, metrics, and… Show more Works closely with media agency, creative agency and Google Malaysia to ensure each external and internal player delivers superior results for each and every campaign executedReports under Digital Marketing Manager and assists on executing marketing plans, optimizing campaigns based on past promotional resultsGenerating daily, weekly and monthly digital marketing reportsAnalyzing market trends and creating presentations on themOwning and maintaining site analytics, metrics, and campaign reportingWorking with in depth knowledge of SEO and adwords programsPresenting recommendations to Digital Marketing Manager Show less

Petaling Jaya, Selangor

Ensuring steady deal flow by enhancing work process of each team (Sales and Editorial) Gatekeeper for deals entering deal flow Quality Control for deals featured on live site Ensure high quality pictures were submitted Ensure contracts are completed with signature by merchant and full details are attached Scrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refunds Scheduling daily deals for website Assisting… Show more Ensuring steady deal flow by enhancing work process of each team (Sales and Editorial) Gatekeeper for deals entering deal flow Quality Control for deals featured on live site Ensure high quality pictures were submitted Ensure contracts are completed with signature by merchant and full details are attached Scrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refunds Scheduling daily deals for website Assisting marketing team in creation of campaigns and eventsManaging all marketing for the company and activities within the marketing departmentDeveloping the marketing strategy for the company in line with company objectivesCoordinating marketing campaigns with sales activitiesOverseeing the company’s marketing budgetCreation and publication of all marketing material in line with marketing plansPlanning and implementing promotional campaignsManage and improve lead generation campaigns, measuring resultsOverall responsibility for brand management and corporate identityPreparing online and print marketing campaignsMonitor and report on effectiveness of marketing communicationsCreating a wide range of different marketing materialsMaintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectivesAnalyzing potential strategic partner relationships for marketing purpose Show less

Jalan Munshi Abdullah, Kuala Lumpur

Ensure contracts are completed with signature by merchant and full details are attachedEnsure high quality pictures were submitted or arrange photoshoots with merchantsScrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refunds

Midvalley, Kuala Lumpur

Ensuring steady deal flow by enhancing work process of each team (Sales and Editorial)Gatekeeper for deals entering deal flowQuality Control for deals featured on live siteEnsure high quality pictures were submittedScrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refundsFull communication with merchants till the completion of a dealGenerating daily reports on deals scheduledScheduling daily deals for… Show more Ensuring steady deal flow by enhancing work process of each team (Sales and Editorial)Gatekeeper for deals entering deal flowQuality Control for deals featured on live siteEnsure high quality pictures were submittedScrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refundsFull communication with merchants till the completion of a dealGenerating daily reports on deals scheduledScheduling daily deals for websiteSending daily payment vouchers to merchantsResolving customer concerns on product/services offeredUpdating expected delivery dates of products continuouslyEnsuring product quality and authenticityAssisting marketing team in creation of campaigns and eventsLiaising with tech team for on-site optimizationLiaising with sales team in regards to deal qualityLiaising with customer service team in regards to customer enquiries and refundUpdating online mall with new, fresh quality products from aggregator websiteNegotiating with affiliates and partners with new marketing plansMaintaining good relationships with affiliates and partnersMaintaining good relationships with merchants and suppliersRemoving sold out products from online mallEnsuring sufficient deals are selling on website to fully maximize company revenue Show less

Midvalley, Kuala Lumpur

Managing accounts executives in terms of deal quality and approvalMaintaining order of deals scheduled to go liveManaging staff behavior and attendanceEnsure contracts are completed with signature by merchant and full details are attachedEnsure high quality pictures were submitted or arrange photoshoots with merchantsScrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refundsFull communication with merchants till… Show more Managing accounts executives in terms of deal quality and approvalMaintaining order of deals scheduled to go liveManaging staff behavior and attendanceEnsure contracts are completed with signature by merchant and full details are attachedEnsure high quality pictures were submitted or arrange photoshoots with merchantsScrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refundsFull communication with merchants till the completion of a dealGenerating daily reports on deals scheduledScheduling daily deals for websiteSending daily payment vouchers to merchantsResolving customer concerns on product/services offeredUpdating expected delivery dates of products continuouslyEnsuring product quality and authenticityResolving merchant concerns (via phone or face-to-face contact) Show less

Midvalley, Kuala Lumpur

Ensure contracts are completed with signature by merchant and full details are attachedEnsure high quality pictures were submitted or arrange photoshoots with merchantsScrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refundsFull communication with merchants till the completion of a dealGenerating daily reports on deals scheduledScheduling daily deals for websiteSending daily payment vouchers to… Show more Ensure contracts are completed with signature by merchant and full details are attachedEnsure high quality pictures were submitted or arrange photoshoots with merchantsScrutinize terms & conditions in each contract to ensure total accuracy in contract to reduce possibilities of refundsFull communication with merchants till the completion of a dealGenerating daily reports on deals scheduledScheduling daily deals for websiteSending daily payment vouchers to merchantsResolving customer concerns on product/services offeredUpdating expected delivery dates of products continuouslyEnsuring product quality and authenticityResolving merchant concerns (via phone or face-to-face contact) Show less

Dutamas, Kuala Lumpur

Ensuring the upkeep of the coffee houseMeeting the needs of the customersTaking orders of the customersPreparing the meals for the customersSetting up marketing plans to increase company revenueAcquiring barista skills and improving on them(coffee and drinks making)Acquiring basic knowledge in Korean language (Korean-themed coffee house)Daily stock check

Bangsar, Kuala Lumpur

Attend to walk-in members in regards to membershipReceive payments for monthly subscriptionSupport service staff with amenities upkeepIssue membership card replacementsGenerate daily reports for daily payment and general fitness centre-related protocolsResolve concerns in regards to the fitness centreEnable access to fitness centre during opening hours and disabling access to fitness centre during closing hoursAnswering general enquiriesAttending to the needs of… Show more Attend to walk-in members in regards to membershipReceive payments for monthly subscriptionSupport service staff with amenities upkeepIssue membership card replacementsGenerate daily reports for daily payment and general fitness centre-related protocolsResolve concerns in regards to the fitness centreEnable access to fitness centre during opening hours and disabling access to fitness centre during closing hoursAnswering general enquiriesAttending to the needs of the members (centre amenities, payments, instructor schedule, refunds) Show less

Bachelor Of Business Administration - Bba, Marketing, 3

Education record

Activities and Societies: Literature and Debate Society, Editorial Board, Badminton Club