Jack Chapman Email & Phone Number

United Kingdom

United Kingdom

Jack was responsible for a wide estate of critical, public facing services hosted on AWS and supported a team of engineers to maintain and develop these services through design, strategy work, and direct development of infrastructure through GitHub Actions, Terraform, and CloudFormation. These services are used by both public and private entities, from individuals to large government departments. • As the first Credera resource on this client, Jack worked with account management to develop the account • Lead the design, definition, and implementation of AWS resources for a software development team, allowing them to quickly deliver on both new features and BAU activities• Identified and oversaw the delivery of significant infrastructure cost savings across multiple services hosted on AWS• Designed, planned, and led the execution of a plan to migrate a diverse set of services from a single AWS account to multiple accounts, one for each deployment environment• Supported, through design and implementation work, the creation of a new, customer facing service for alpha testing• Responsible for the team’s CI/CD pipelines and IaC, through design and specification, direct implementation, and review • Assisted with 3rd line support when a customer issue is escalated to the team, providing written responses and data to support the identification and resolution of any issues

United Kingdom

Jack worked on a proof-of-concept migration, linking two external systems using a cloud-native application built around Azure Data Factory. He also supported the development and deployment of a tactical solution for fast-tracked delivery of client data migration. • Organised and oversaw the first and second deployments of the data migration and synchronisation solution to the client’s production environment, organising troubleshooting and remediation where necessary • Organised and oversaw the ingestion of clients into the new customer portal production environment, consisting of ~90,000 clients and ~35,000 users, with each account holding on average ~£2.3m • Defined and documented architecture decisions, including context, scope, and options analysis • Created and maintained architecture diagrams defining parts of the system, such as infrastructure and data entity relationships• Defined and documented intended behaviour, such as the filtering criteria used to define different types of customers, so that it could be reviewed and approved before use in development • Prepared material for, facilitated, and presented the proof-of-concept project conclusion presentation, and weekly progress meetings, with client stakeholders • Wrote SQL queries to extract information about the customer population for analysis and documentation

United Kingdom

Jack worked as part of a team of engineers on a project to develop an MVP for a social media platform. He was involved in all elements of the project, including frontend, backend, and infrastructure development, as well as technical and project planning. • Presented project progress and demonstrated the application to stakeholders and other interested parties as part of sprint reviews • Developed Terraform for deployment and management of production and development environments • Implemented GitHub Actions pipelines for building container images of the frontend and backend programs • Implemented features through full stack development, using React.js and Spring

Wotton Under Edge, England, United Kingdom

Jack worked within a small electronics team on a series of new and innovative products, as part of a large multi-disciplinary team. He was responsible for embedded software solutions and creating programs to support test and demonstration capabilities.• Implemented and tested filter mechanisms for a new product, generating detailed specifications for testing• Implemented and documented software for an automated testing platform• Supported demonstrations to board members and potential customers• Developed the skills of junior graduates and apprentices on placement within the team

Wotton Under Edge, England, United Kingdom

Through various rotations in different areas of the company, Jack gained a wide range of experience in electronics and product design, gradually putting greater focus on software development and taking on greater responsibilities.• Worked on embedded software with a team of engineers on the company’s new generation of radio probes• Migrated a legacy codebase to new tooling and added features based on feedback from customers• Identified and tested solutions for implementing industrial ethernet protocols in divisional products, presenting findings to internal stakeholders and recommending a solution to adopt• Managed two teams of apprentices during their first-year projects, providing technical and programme direction• Acted as a representative for junior resources, providing feedback to and engaging with senior stakeholders