General Manager
- 2015: FGL Sports Ltd. Store General Manager of the Year - 2015: President Club Award- 2010: President Club Award- 2010: Finalist for Rookie of the year Award- Sales Results: Consistently produced year after year comp and budgeted sales increases in a ultra-competitive GVA market. One of top performing stores in British Columbia each year. Elevated Sportchek Broadway Store from Small budgeted volume to Medium budgeted volume store.- Shrink Achievement: Created consistent loss prevention strategies which resulted in outstanding results despite the tough location of store. Positive result over achieving company targets every year as store general manager.- P&L and expense tracking which led to increased the profitability of store contribution.- Recruitment: identified and developed department sales manager for other locations across the country.- Personally trained in all aspect of store operations: Shipping/ Receiving, Service Shop, Ad execution, vendor intiatives, identify customer service opportunities for self improvement within home store.- Improved Staffing/ Clean Store/ Customer Service/ Presentation/ Promotion within the store. Improved staff moral as part of integral culture element.- Projects: Unification of Sport Mart Close Down (2014)- Hand picked to plan and led a successful close down of high traffic Sport Mart Broadway location within all processes and procedure in a timely manner.- Projects: Roll out of Quarterly Customer Service Meeting: Execute important Quarterly initiative not only in home store but also assist in execute meeting for other Sportchek Store in British Columbia.- Selected as Sportchek Representative to present Power of sport for kids foundation to local schools during the Global BCTV 5 days of giving program. (2011 to 2013)- Selected as Sportchek Representative to present Cheque to BC Amateur tennis association to help grass roots programs. (2012)
