I specialized in Sales Performance, Change Management, Breaking Silos, Fostering Collaboration, Creative Solutions for Organizations of any shape and size. Mastering the Psychology in Consultative and Retail Sales.Maximus Storia Consultancy was established along with over 16 years of accumulated corporate experience in the Financial Sectors and various other sales industries.

◉ Oversee the end to end functions of both the HR L&D unit and the agency sales channel training academy of the company with 7 direct reports.◉ Identify learning & development needs of employees and sales forces with C-suite / Department Heads / Agency Manager across the company and propose training strategies to Board of Directors to meet business goals.◉ Cascade Global Strategies, People and Training Initiatives and to local country level.◉ Correspond to respective Regulatory , Compliance and Risk matters related to Business Conducts and Best Practices of the industry.◉ Digitization of traditional training methodology to current trend to maintain relevance and boost training effectiveness.

◉ Planning and constructing Structural Development plans that align with business goals and strategy for New , Mid and Senior level of agency force for up skilling and competency building.◉ First point of contact for all global agency training roll down and country strategy◉ Facilitate agency managers to optimize their agency growth and business sustainability through structured agency planning

◉ Oversee the end to end training functions for PJ Region with 2 direct reports covering 1,200 agents.◉ Identify sales and leadership competency gaps and implement training strategies to bridge the gaps in order to meet business goals.◉ Conducts weekly sales activity program to track sales and provide sales coaching to ensure consistent client acquisition , cross sales and client retention for sales forces.◉ Design a structure training framework that is in-trend and relevant to the business and implements to respective segment of agents depending on the needs, programs such as but not limited to Leadership, Agency Management and Recruitment, Financial Planning and Product Mastery.

◉ As a Wealth Planning and Financial Planning Training Specialist, Core programs includes but not limited to Registered Financial Planning (RFP) , Certified Wealth Planning (CWP), Certified Islamic Wealth Planning (CiWP).◉ Other programs delivered includes Life , Bancassurance and Takaful Products , Compliance and Regulatory Policies , Leadership Skills and Team Building.◉ Run various road shows and campaigns for internal staff or external clients.◉ Vendor management covering external Speakers , training providers or content providers that are relevant and align to the business strategies.

• Drives the total utilization of credit facilities to all the SME High Value Small Business Customers (target average 70% utilization) and expands all existing to bank client relationships through pro-active contact, account planning, wallet sizing and effective pipeline management. • Answered client enquiries and address complaints either by direct follow up on issues or referred them to the particular stakeholders. Own the problems / issues and ensure they are usually resolved above customer’s expectation.• Monitor and follow up with all the relationship managers in High Value Small Business Team for Customer Daily Excess Report and deal with SME operations to prevent any unexpected losses for both bank and customer accordingly. • In charged of bank risk control by carrying out periodic review and customer due diligent for both exist to bank and new to bank customers. • Prepared all the Business Credit Application under portfolio delegated and dealt with Credit Operations to facilitate issuance of SCC. Other Projects:• Organizes and conducts Morning Huddles, and weekly team building program.• Corporate Presentations of banking Products at various potential companies.• Sales Staff score card analysis and measure KPI and target of sales staff of the bank.• Planning Branch Catchment Action Plan for several SCB Branches under the Integrated Distribution.