As a Shift Lead at Best Buy, I oversee daily store operations while continuing my sales role. I manage product placement, collaborate on special merchandising projects, and play a key role in training new team members. I primarily supervise the Home Theater department and coordinate with other leads and managers to improve operations. My responsibilities also include store-closing tasks such as cash handling and safe counting.

As a Sales Advisor I worked directly with customers to find the best solution for their needs by using my knowledge on the products to help them make their decision.