Information Technology Specialist
Southwest Florida - Nationwide
Lead Broadband Division Regional Program Manager for a national technical workforce staffing firm in charge of purchasing, asset management, hiring and training of new technical personnel and other duties as required. Provisioned and Maintained: Exchange email services, virtualization servers and clients (VMware Server/vSphere, Microsoft Virtualization clients), Cloud Data and Backup Services, site data security, point-to-point wireless systems, Desktop Productivity software (MS Office, OpenOffice.org). Installation and support of discrete client workforce management software, Level 1, 2 and 3 troubleshooting, training and interaction with company technicians and engineers locally and remotely (LogMeIn, TeamViewer), as well as our nationwide telecommunications client engineers and management. Managed decentralized assets in excess of $2 Million, purchasing exceeding $100,000 per year and budgetary responsibilities of $500,000 per year. Performed Analysis, Sourcing, and Research and Development services to retrofit GPS tracking technology into high-value assets grossing the company $186,000 in loss prevention savings during the first year of implementation. Hired and supervised a team of 3 analysts and technical support personnel.