Jack Clancy Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Managing the queue of incoming support tickets via email to ensure timely resolution of questions and issues. Resolving product bugs and issues by collaborating with other ChurnZero teams. Consistently meeting and exceeding personal and team quotas and goals.

Continuing to manage existing casework and account management duties for many high level clients. Working as a mentor in the Client Services department for newer team members and ensuring they are up to date on their training. Spending time managing the queue of support requests and ensuring requests are handled in a timely manner. Working various assigned projects in addition to daily duties. Acting as the Client Services representative for the production of a new mobile app.

Washington, District Of Columbia

Managing casework for a host of both NGP VAN and EveryAction clients ranging from Democratic Presidential, Congressional and Municipal campaigns to Major Unions and Progressive Nonprofits. Lead account manager for various Democratic state parties and national committees. Regularly claiming and managing roughly 20% more cases than expected.

• Managed the campaign's efforts in four counties in Maryland's first district. • Acted as a surrogate for the campaign in a variety of different settings including public meetings and forums. • Coordinated a volunteer force of over 250 people from four different counties. • Planned and ran events with upwards of 100 people in attendance. • Advanced events and scouted for event locations.

• Provided tours to groups of prospective students and their parents for the university admissions department. • Sat on the advisory board of the University Hosts.• Tasked with hiring, training and evaluating a staff of approximately 80 hosts throughout the year. • Helped manage and plan large open house days with upwards of 1,000 attendees on campus.

Washington D.C. Metro Area

• Created emails, conducted data entry, research and graphic design for politicians, campaigns and non-profits.• Wrote public correspondence for political officials including Rep. Colleen Hanabusa and Governor David Ige. • Created advocacy materials for non-profit clients to expand community outreach.

• Handled general communication and campaign tasks for candidate for Maryland’s first Congressional district. • Coordinated volunteers to participate in phone banks, door knocking events and community events.• Managed Facebook and Twitter accounts. Updated campaign website via WordPress.

Bachelor’S Degree, Conflict Analysis And Dispute Resolution

Activities and Societies: Student Government Association, Salisbury University Hosts

Education record

Activities and Societies: Cross Country Team, Track Team