Jack Clingan Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

• Responsible for working across the broader Commercial team to drive execution against our partner acquisition strategy, with a focus on high-value strategic deals and new segments.• Adding expertise in cross-functional engagement on new deals, understanding of complex partner proposition requirements, and stakeholder management to win new partnerships.• Driving performance across the team through addition of in-depth expertise on deals, mentoring senior team members, and inputting and… Show more • Responsible for working across the broader Commercial team to drive execution against our partner acquisition strategy, with a focus on high-value strategic deals and new segments.• Adding expertise in cross-functional engagement on new deals, understanding of complex partner proposition requirements, and stakeholder management to win new partnerships.• Driving performance across the team through addition of in-depth expertise on deals, mentoring senior team members, and inputting and guiding strategic initiatives and projects that will ensure we deliver against our collective objectives and overall performance targets. Show less

Dublin

• Responsible for developing and executing the trading and commercial strategies of the business• Responsible for establishing and embedding processes and tools which enable timely, effective trading performance management to ensure P&L performance is optimised through coordination of, inter alia, pricing, CRM, merchandising, sort order, and digital marketing initiatives• Responsible for developing commercial objectives and negotiation strategy for partnership renewals• Ensuring… Show more • Responsible for developing and executing the trading and commercial strategies of the business• Responsible for establishing and embedding processes and tools which enable timely, effective trading performance management to ensure P&L performance is optimised through coordination of, inter alia, pricing, CRM, merchandising, sort order, and digital marketing initiatives• Responsible for developing commercial objectives and negotiation strategy for partnership renewals• Ensuring CarTrawler has a focused trading ‘heartbeat’, identifying and responding to short- andmedium-term performance opportunities• Leading and developing a high-performing team of Commercial Managers (Squad Leads), with collective accountability for overall CarTrawler P&L trading performance Show less

Dublin

• Lead cross-functional team comprising analytics, partner management, trading operations, CRM, and digital marketing to deliver on core commercial objectives of CarTrawler business• Ensure P&L performance is optimised though coordination of pricing, merchandising, sort order, and digital marketing initiatives• Define B2B partnership strategies and renewal objectives, and align team around delivery; responsible for delivering this strategy, and ensuring that strategy results in… Show more • Lead cross-functional team comprising analytics, partner management, trading operations, CRM, and digital marketing to deliver on core commercial objectives of CarTrawler business• Ensure P&L performance is optimised though coordination of pricing, merchandising, sort order, and digital marketing initiatives• Define B2B partnership strategies and renewal objectives, and align team around delivery; responsible for delivering this strategy, and ensuring that strategy results in satisfied partners• Manage and prioritise the workload of individuals within the trading squad to achieve trading and partner outcomes; ensure activities are executed in an effective and efficient way• Undertake data-analysis and hypothesis testing to uncover and realise/address trading opportunities/issues• Develop and maintain a clear and crisp understanding as to what is driving performance within the segment• Keep key stakeholders updated on squad activity and segment trading performance, including key wins, issues, risks, and opportunities• Leverage reusable tools and processes to increase the proportion of time understanding insight and taking action (as opposed to accessing/cleaning data)• Role model organisational core values (relationships make the difference, shared wins, craic, active choices, hunger) Show less

Dublin

• Owned development and implementation of car hire customer marketing strategy, with particular focus on CRM, digital marketing, campaign planning, quantitative and qualitative research, market research, testing and analytics, and use of marketing technology• Worked closely with Partner Management function and key partners on consultancy basis to share best practices and optimise car hire integrations, presenting to senior management and managing end-to-end delivery with commercial… Show more • Owned development and implementation of car hire customer marketing strategy, with particular focus on CRM, digital marketing, campaign planning, quantitative and qualitative research, market research, testing and analytics, and use of marketing technology• Worked closely with Partner Management function and key partners on consultancy basis to share best practices and optimise car hire integrations, presenting to senior management and managing end-to-end delivery with commercial, technical, and operational teams• Built and maintained strong working relationships with key partners to achieve buy-in on strategic initiatives, delivered against commercial objectives, and enhanced CarTrawler's reputation for market-leading innovation• Worked closely with Business Development function to create compelling marketing collateral and contributed to pitch process to convert prospective partners• Acted as subject matter expert on CRM across organisation, providing thought leadership and working with Product and Technology, Revenue Management, Data Science, and Marketing functions to create and deliver on roadmap of CRM initiatives• Delivered 116% YoY transaction growth with key partners in first year in role Show less

Dublin

• Owned strategy and execution of direct customer marketing for Paddy Power brand• Managed relationships with senior internal stakeholders across Commercial, Finance, High Value, Marketing Science, Insights, Customer Service, Customer Experience and Cross-Sell functions• Delivered on functional objectives for Active Customers (1m+), Turnover (€3.5bn) and Revenue (€350m)• Managed discovery and integration of marketing technology to develop reach, personalisation, automation, and… Show more • Owned strategy and execution of direct customer marketing for Paddy Power brand• Managed relationships with senior internal stakeholders across Commercial, Finance, High Value, Marketing Science, Insights, Customer Service, Customer Experience and Cross-Sell functions• Delivered on functional objectives for Active Customers (1m+), Turnover (€3.5bn) and Revenue (€350m)• Managed discovery and integration of marketing technology to develop reach, personalisation, automation, and engagement capabilities• Identified quantitative analytics and qualitative insights requirements, manage prioritisation and delivery of requests through centralised functions, and implement recommendations• Led and motivated a high-performance team of 7 to deliver on individual, team, and functional objectives• Delivered 30% increase in Click Rate and halved Unsubscribe Rate while increasing send volumes by 50% and maintaining Open Rate; cut operational overhead by 40% through automation and process improvements• Talent-spotted internally by senior management to lead this newly created team Show less

Dublin

• Owned strategy of programmatic marketing campaigns including design, implementation, reporting, analysis, and development• Created and embedded a campaign development process focused on continuous testing and iterative improvement• Personally delivered major redevelopments of Early Life, Loyalty, Churn Prevention, and Reactivation campaigns, contributing incremental ROI in excess of €1.25m per annum• Managed delivery of campaign portfolio to exacting deadlines within budget of… Show more • Owned strategy of programmatic marketing campaigns including design, implementation, reporting, analysis, and development• Created and embedded a campaign development process focused on continuous testing and iterative improvement• Personally delivered major redevelopments of Early Life, Loyalty, Churn Prevention, and Reactivation campaigns, contributing incremental ROI in excess of €1.25m per annum• Managed delivery of campaign portfolio to exacting deadlines within budget of €6.5m per annum• Used sophisticated data analysis techniques to extract, interrogate, and analyse data• Generated hypotheses to support campaign design based on data analysis and both quantitative and qualitative research, and presented to senior management stakeholders• Recruited and developed talent to build a high-performance team and drive data-centric approach to marketing within the organisation• Talent-spotted internally by senior management to lead this newly created team Show less

Dublin

• Managed commercial objectives for the newly-formed High Value function, delivering €3bn Turnover and €110m Net Revenue (38% YoY performance growth) from the industry’s highest value customers• Was accountable for the team meeting clear financial and operational objectives• Proactively identified and evaluated commercial opportunities to maximise customer engagement and long-term value through the analysis of transactional, behavioural, and qualitative data• Indirect management of… Show more • Managed commercial objectives for the newly-formed High Value function, delivering €3bn Turnover and €110m Net Revenue (38% YoY performance growth) from the industry’s highest value customers• Was accountable for the team meeting clear financial and operational objectives• Proactively identified and evaluated commercial opportunities to maximise customer engagement and long-term value through the analysis of transactional, behavioural, and qualitative data• Indirect management of stakeholders in Commercial, Finance, Analytics, Insights, Business Intelligence, Risk & Trading, Acquisition, and Customer Operations functions to deliver on team objectives• Built the infrastructure to ensure business performance was easily monitored and understood across the business, and that we were responsive tactically to changes in customer behaviour• Developed analysis and testing methodologies to ensure that marketing spend is optimised and under-performing initiatives are redeveloped• Talent-spotted internally by senior management for this newly created role Show less

Dublin

• Managed roadmap of analytical priorities for eGaming and High Value functions, ensuring prioritisation and efficient delivery of projects with greatest commercial impact• Indirect management of stakeholders in Analytics, Insights, Business Intelligence, Risk & Trading, Acquisition, and Customer Operations functions to deliver on functional objectives• Acted as analytical expert for eGaming and High Value to ensure teams are extracting maximum value from available analytical resources,… Show more • Managed roadmap of analytical priorities for eGaming and High Value functions, ensuring prioritisation and efficient delivery of projects with greatest commercial impact• Indirect management of stakeholders in Analytics, Insights, Business Intelligence, Risk & Trading, Acquisition, and Customer Operations functions to deliver on functional objectives• Acted as analytical expert for eGaming and High Value to ensure teams are extracting maximum value from available analytical resources, including reporting and analysis tools• Project-managed and participated in cross-functional initiatives, ensuring successful project outcomes through organisation, effective collaboration, delegation of responsibility, motivation, and proactive focus on delivery against targets• Proactively identified and evaluated commercial opportunities to maximise customer engagement and long-term value through the analysis of transactional, behavioural, and qualitative data• Talent-spotted internally by senior management for this newly created role Show less

Dublin

• Analysed key business drivers, marketing campaigns, and customer behaviour to generate actionable insights and recommendations• Presented outputs to senior management stakeholders up to CEO level to ensure implementation of recommendations and drive data-centric approach to management across the organisation• Acted as Lead Analyst for team, managing submission, prioritisation, and delivery of analytical requests with key stakeholders, as well as empowering team to proactively identify… Show more • Analysed key business drivers, marketing campaigns, and customer behaviour to generate actionable insights and recommendations• Presented outputs to senior management stakeholders up to CEO level to ensure implementation of recommendations and drive data-centric approach to management across the organisation• Acted as Lead Analyst for team, managing submission, prioritisation, and delivery of analytical requests with key stakeholders, as well as empowering team to proactively identify opportunities to deliver value to the business through analytics• Recruited and trained talent into team, sharing knowledge of data systems, analysis methodologies and best practices, and acting as subject-matter expert for tools and data within team• Developed, documented, and shared analysis methodologies to address the large variety of projects faced by the team• Designed and developed the Campaign Assessment Engine, a self-serve campaign performance reporting tool which empowered business owners to assess marketing campaign performance and massively scaled the volume of analysis requests served by the team Show less

Bachelor Of Arts (Mod.), Latin, Classical Civilisation; Theoretical Physics, Ii.1

Activities and Societies: Society Committees: Classical Society (Auditor, Secretary), Croquet Club (Secretary), Climbing Club (TCO).

525 Points

8 Higher Level Honours in Mathematics (A1), Applied Mathematics (A2), Physics (A2), French (B1), Latin (B2), Irish (B2), English (B3).