I am an insightful leader with extensive experience in Credit and Collections. Throughout my career, I successfully managed global multi-department org's within SaaS organizations to drive operational excellence and optimizing financial performance. My expertise lies in building and leading productive teams, establishing cross-functional relationships, and delivering exceptional results.In addition to my leadership abilities, I possess a strong technical acumen, which enables me to leverage technology to streamline processes, improve reporting, and enhance overall operational efficiency.Microsoft Office 365 ׀ Mac OS ׀ Oracle ׀ Zuora ׀ Salesforce ׀ Adobe Pro ׀ Snowflake ׀ Jaspersoft ׀ Spotfire ׀ Anaplan ׀ Tableau ׀ Zendesk ׀ ServiceNow ׀ Confluence ׀ JIRA ׀ Asana ׀ NetSuite ׀ HighRadius ׀ GetPaid ׀ FloQastOne of my core strengths is my ability to execute targeted hiring strategies for middle and upper management positions, which resulted in the formation of motivated and skilled teams. By fostering a culture of efficiency, process automation, and prioritizing employee satisfaction, I drove productivity and create a positive work environment.Over my career, I developed and implemented comprehensive strategies for the billing, credit, and collections department. These strategies covered areas such as customer verticals, sales channels, and risk profile, resulting in optimized cash flow, minimized bad debt, and maximized collections. By leveraging my solid business administration and leadership skills, I provided effective management and training to various global teams and business partners.As an advocate for fostering a supportive and inclusive company culture, I place a strong emphasis on autonomy and data-driven decision-making. I believe in promoting the growth and success of every team member by recognizing and rewarding their contributions. By establishing strong relationships with internal and external executives and department heads, I have ensured seamless operations and the resolution of open items.I am a results-driven professional with a passion for achieving success and delivering exceptional financial outcomes. My ability to adapt to change, think strategically, and lead teams toward excellence has been recognized through numerous accolades and awards.As I continue to advance in my career, I remain committed to driving continuous improvement, fostering a supportive and inclusive company culture, and delivering outstanding financial results.