Jack Connaughton

Jack Connaughton Email and Phone Number

Digital Solutions Consultant @ Appadvisor ltd.
Victoria Park, WA, AU
Jack Connaughton's Location
Victoria Park, Western Australia, Australia, Australia
Jack Connaughton's Contact Details

Jack Connaughton work email

Jack Connaughton personal email

n/a
About Jack Connaughton

• Recently relocated to Perth, Australia and seeking work in the IT sector • Previous role was working with an MSP, ITM Tech - Serving companies in Dublin, The Midlands and the surrounding areas. Areas of focus include : Security, Networking, Server Administration, Microsoft 365, Microsoft Azure, Google Workspace, Technical Support on-site & remote, Windows/Mac• CompTIA Security + certified (February 2022)• Microsoft MTA: Security Fundamentals certified (February 2022)• Graduate in B.Sc. Business Information Systems Student at NUI Galway, Ireland 2019(1st class honors 1.1 degree)•Previous experience includes working as an IS (ICT) Technical Support Officer in St. John's Hospital, Limerick (HSE)•Worked in the USA for 12 months through the J1-IWT Graduate work visa program. I was located in Boston, MA, working in the Information Technology sector as a Helpdesk Support Specialist for Commonwealth Care Alliance with 1400+ employee's, a healthcare organization dedicated to improving care for individuals in Massachusetts. • Completed Professional Experience Placement as part of my degree, with SAP, Galway (2018).• iXP Cloud Support Product Engineer for SAP SuccessFactors.• Completed Erasmus Study Abroad Program at Northumbria University (UK), in 2017. I am open to diversity and new ideas.• I am a very determined, self-motivated and outgoing individual who will do whatever it takes to succeed and achieve my career goals.• Passionate about Technology, Business and Innovation.• Other interests include GAA and Agriculture

Jack Connaughton's Current Company Details
Appadvisor ltd.

Appadvisor Ltd.

View
Digital Solutions Consultant
Victoria Park, WA, AU
Website:
appadvisor.ie
Employees:
1
Jack Connaughton Work Experience Details
  • Appadvisor Ltd.
    Digital Solutions Consultant
    Appadvisor Ltd.
    Victoria Park, Wa, Au
  • Itm Tech
    It Managed Services Engineer
    Itm Tech Sep 2022 - Feb 2024
    Naas, County Kildare, Ireland
    Departed due to move to Perth, Australia
  • St. Johns Hospital
    Is (Ict) Technical Support Officer
    St. Johns Hospital Jul 2020 - Jul 2022
    Limerick, Ireland
  • Commonwealth Care Alliance
    It Help Desk Support Specialist
    Commonwealth Care Alliance Jul 2019 - Jun 2020
    Boston, Massachusetts
  • Sap
    Ixp Intern In Cloud Product Support
    Sap Jan 2018 - Dec 2018
    County Galway, Ireland
    As a Support Associate/Engineer internship I am responsible for assisting our customers by troubleshooting issues, and providing solutions for reported incidents. My role combines post go-live customer support and/or system administration.Duties & Responsibilities:• Analyze the incident, research solutions and provide solid answers easily understood by customers • Troubleshooting complex problems and provide the best available solution or workaround within the agreed service levels • Document solutions to known issues and consulting questions • Develop technical solutions to be posted to both internal and external knowledge base • Liaising with Development & Field Teams to identify bugs and missing product functionality for future releases • Liaising with product management to identify and report bugs. • Document issues in a CRM system and defects in our engineering tracking tool • Act as a liaison between our Product Management and Engineering teams • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product

Jack Connaughton Education Details

Frequently Asked Questions about Jack Connaughton

What company does Jack Connaughton work for?

Jack Connaughton works for Appadvisor Ltd.

What is Jack Connaughton's role at the current company?

Jack Connaughton's current role is Digital Solutions Consultant.

What is Jack Connaughton's email address?

Jack Connaughton's email address is ja****@****isor.ie

What schools did Jack Connaughton attend?

Jack Connaughton attended National University Of Ireland, Galway, Northumbria University.

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