⦁ Responding to and resolving help desk tickets or calls in a timely manner.⦁ Troubleshooting technical issues and providing solutions to end-users.⦁ Adhering to IT policies and procedures to maintain security and compliance.⦁ Installing, configuring, and maintaining hardware and software for end-users.⦁ Ensuring the proper functioning of computer systems, printers, scanners, and other IT equipment.⦁ Conducting software updates and patch management on end-user machines.⦁ Assisting with the maintenance of networks, firewalls, and servers.⦁ Communicating technical issues and solutions to other IT support staff and management.⦁ Escalating issues to higher-level support teams when necessary.⦁ Maintaining a professional and courteous attitude when dealing with end-users.

⦁ Production environment making radioactive protection material.⦁ Monitor equipment to make sure all is in working order and fix where appropriate.⦁ Inspect final products to assess compliance with quality standards and established tolerances / measurements.

Operating both front and back end of the main print machine ensuring minimum waste and a high-quality product.Get inks ready for upcoming jobs, load rolls and splice onto next jobs.Assist print operator with colour matching inks.Practise health and safety measures constantly due to working with machinery.Liaise with various departments to organise and maintain the workflow.

⦁ Take responsibility to ensure the safe delivery / collection of parcels to designated customers and businesses ⦁ To be competent in using a hand-held delivery device to download and register the receipt of parcels, arrange the delivery route and feedback to the system of the passage of parcels through to delivery ⦁ To be vigilant and adhere to strict delivery time scales ⦁ To be able to communicate with customers and deal with any problems that may occur efficiently and swiftly.

⦁ Dealing with emergency calls, non-emergency calls and emails ⦁ Constantly risk accessing and gathering important information ⦁ Working on your own as well as in a team whilst under a massive amount of pressure ⦁ Ability to make precise, fast and correct decisions at all times

⦁ Providing excellent support to clients including phone calls, emails and tickets that come in ⦁ Experience with a wide variety of software which includes active Directory, MS Exchange, Windows server 2012, Office 365, Cisco etc⦁ Troubleshoot desktop and system problems, diagnose and solve hardware/software incidents ⦁ Working towards SLA requirements for incidents, problems and requests ⦁ Prioritizing and managing several jobs at once to ensure you are giving the best support

⦁ Responsible for providing technical support to business clients which includes managing emails, phone calls and tickets ⦁ Troubleshoot desktop and system problems, diagnose and solve hardware/software incidents - Hands on experience with a variety of software including Active Directory, MS Exchange, Windows server 2012, Office 365, Cisco etc.⦁ Work to SLA thresholds for incidents, problems and requests ⦁ Prioritizing and managing several open cases and mini projects at one time.

⦁ Account for rejected coins/notes and reconcile to credit ⦁ Check notes/coins for counterfeits ⦁ Prepare and pack outgoing note and coin for customers, branches and ATMs ⦁ Balance the cash stocks in the centre daily ⦁ Adhere to standard operating procedures and safe systems of work.