Jack Copson Email & Phone Number

Sheffield, Gb

United Kingdom

Supporting and Building a thriving dealer network with a successful, dynamic and exciting motorcycle brand

Clay Cross, England, United Kingdom

Clay Cross, England, United Kingdom

Clay Cross, England, United Kingdom

Borrowash, England, United Kingdom

Via Moto Kawasaki, Clay Cross, Chesterfield

*Setting up and running a successful Kawasaki Franchised Dealership*Motivating and empowering sales staff to achieve company & brand targets*Driving and developing advertising and promotional content for the dealership*Ensuring the Use and on going management of Contact Online Diaries, MCn, Ebay Motors Pro, Youtube and Social Media content

Batley, West Yorkshire

• Face to Face customer sales in a busy Motorcycle retail shop• Dealing with New Honda, Suzuki, Yamaha & Used Motorcycle Sales• Prospecting customers and maintaining customer relationships• Dealing with administration of sales, booking workshops, invoicing and taxing• Valeting vehicles to high standard• Web Advertising, using Auto trader, medialinks online & Ebay Motors Pro• Photographing and pricing stock• Advising customers on Clothing and Accessories• Offering, proposing and completing finance applications with major Motor Finance companies• Dealing with customer enquiries from sources including, Walk in Business, Telephone orders and Email enquiries• Achieving monthly and quarterly sales targets, as well as up/cross-selling accessories and official merchandise & manufacturer products/services• Tracking and Managing sales leads through the Contact Online System• Un-packing and in some cases building new Honda, Suzuki & Yamaha Motorcycles when they are delivered to the showroom• Basic PDI skills, preparing and starting brand new motorcycles before they are passed the workshop for final preparation.• For 2015 Sales year achieved 254 New & Used motorcycle sales, with record years for personal sales of Suzuki, Yamaha and Honda new motorcycles• In 2015 promoted to senior sales executive, with added responsibility for manufacturer targets

Sheffield, United Kingdom

• In-bound telephone contact with customers, handling television technical enquiries• Talking customers through a step by step process for fixing their issues• Up/Cross selling SKY products and packages• Achieving monthly sales targets• Achieving monthly customer satisfaction survey targets• Achieved 90%+ customer satisfaction throughout my time with SKY• Award winner for Up/Cross selling• Took on extra responsibilities within my team• Took on internal coaching roles to aid my colleagues in doing a better job and achieving more for themselves• Placed as the top customer service agent on site in my first month and consistently within the top 20 agents from a centre of 400+ staff

Docnaster

• Face to Face customer sales in a busy Motorcycle retail shop• Dealing with New & Used Harley-Davidson Motorcycle sales• Dealing with New & Used Buell Motorcycle sales• Prospecting customers and maintaining customer relationships• Dealing with administration of sales, booking workshops, invoicing and taxing• Valeting vehicles to high standard• Web Advertising, using Auto trader• Photographing and pricing stock• Advising customers on Clothing and Accessories• Offering, proposing and completing finance applications with major Motor Finance companies• Dealing with customer enquiries from sources including, Walk in Business, Telephone orders and Email enquiries• Achieving monthly and quarterly sales targets, as well as up/cross-selling accessories and official merchandise• Up-holding the Brand Identity• Passed Harley-Davidsons sales executive training program, certificate given for this qualification

South Yorkshire

• Door to door prospecting calls• Maintaining business relationships• Maintaining personal customer relationships• Working in a fast moving, commission only sales environment• Presenting personal accident insurance in a cold call situation• Prospecting calls on the telephone to book appointments• Working in a target driven and fast paced sales environment• Stringent self time keeping, keeping appointments and working hours around my customers

Sheffield, United Kingdom

• Cold Calling telephone prospecting• Presenting healthcare products over the telephone• Booking appointments for field sales executives• Working in a target driven environment• Working to a rewards bonus scheme for high achievers• Developing a skill for ‘closing’ a sale

Sheffield, United Kingdom

• Inbound customer contact centre• Arranging and proposing mortgage advancement loans• Cross/Up-selling Home Insurance• Cross/Up-selling payment protection for mortgages• Cross/Up-selling Life cover• Cross/Up-selling Critical Illness cover• Working to a monthly sales target• Working to a monthly finance target• Fully FSA trained• 1st Level team management training• Taking on a coaching role for new staff members• Working within a small team, and keeping others around me motivated• Award winner on numerous occasions for customer satisfaction, compliance and sales

• Stock Management• Customer advice• Back up supervisor role