Jack Cox Email and Phone Number

*Sales: Providing quotes, negotiating contracts and daily tracking of progress to sales targets.*Customer Service: Ensuring a high quality of customer service through responding to feedback, prompt issue resolution and quality assurance.*Staff management: Training, mentoring, supervising and leading a team of 20 sub-contractors and customer service managers, including implementing a talent recognition and development program.*Operations: Auditing of chemical knowledge… Show more *Sales: Providing quotes, negotiating contracts and daily tracking of progress to sales targets.*Customer Service: Ensuring a high quality of customer service through responding to feedback, prompt issue resolution and quality assurance.*Staff management: Training, mentoring, supervising and leading a team of 20 sub-contractors and customer service managers, including implementing a talent recognition and development program.*Operations: Auditing of chemical knowledge, safety, restrictions and usage adherence, OH&S and insurance policy compliance. Show less

*Courier: Pick up and deliver sensitive documents and goods to financial, legal and government clients.*Customer Service: Ensure a prompt, friendly and reliable service to clients within requested time frames.*Logistics: Load and unload delivery vehicle using various mechanisms, and coordinate deliveries via communication with head office.*Administration: Ensure documents are entered accurately in the system for tracking, maintain delivery records, sort incoming and… Show more *Courier: Pick up and deliver sensitive documents and goods to financial, legal and government clients.*Customer Service: Ensure a prompt, friendly and reliable service to clients within requested time frames.*Logistics: Load and unload delivery vehicle using various mechanisms, and coordinate deliveries via communication with head office.*Administration: Ensure documents are entered accurately in the system for tracking, maintain delivery records, sort incoming and outgoing mail. *Inventory Management: Maintain route supply inventory to ensure prompt delivery of products to customers.*Vehicle Maintenance: Perform low level maintenance to ensure safety and vehicle longevity including refuelling, checking oil, water levels and tyre pressure, and reporting service requirements. Show less

* Franchisee Management: Providing induction and training for new franchisees plus ongoing mentoring and guidance through the Continuous Improvement Program and Workmanship Quality Assurance.* Reporting: Gathering weekly and monthly data to report on income guarantees, individual franchisees and general record keeping.*Customer Service: Responding to customer feedback via phone and email, and providing prompt complaint resolutions.*Marketing/Client Relationships:… Show more * Franchisee Management: Providing induction and training for new franchisees plus ongoing mentoring and guidance through the Continuous Improvement Program and Workmanship Quality Assurance.* Reporting: Gathering weekly and monthly data to report on income guarantees, individual franchisees and general record keeping.*Customer Service: Responding to customer feedback via phone and email, and providing prompt complaint resolutions.*Marketing/Client Relationships: Allocating work referrals, providing local area marketing support and helping to build sustainable relationships.*Legal Compliance: Ensure company/franchisee adhere to legislation, insurance policies and third party contract management compliance, pre-qualifying of Trade Certifications. *Administration: Ad hoc operations such as tagging and testing auditing, property maintenance and time management. Show less

*Sales and Client Relations: Providing quotes, general customer service, negotiating supplier contracts, tracking sales and quality assurance.*Accounting: Budgeting and accounts supervision, record keeping.*Employee Management and Leadership: Training, induction, mentoring, supervision, recognition and development of customer service managers.*Operations: Development of company policies and procedures, tagging and testing auditing, First Aid and chemical knowledge, and… Show more *Sales and Client Relations: Providing quotes, general customer service, negotiating supplier contracts, tracking sales and quality assurance.*Accounting: Budgeting and accounts supervision, record keeping.*Employee Management and Leadership: Training, induction, mentoring, supervision, recognition and development of customer service managers.*Operations: Development of company policies and procedures, tagging and testing auditing, First Aid and chemical knowledge, and adherence to OH&S policies, safety procedures, restrictions and correct usage.*General Management: Facilities management, sub-contractor supervision. Show less

*Sales: Providing quotes, negotiating contracts and daily tracking of progress to sales targets.*Customer Service: Ensuring a high quality of customer service through responding to feedback, prompt issue resolution and quality assurance.*Staff management: Training, mentoring, supervising and leading a team of 20 sub-contractors and customer service managers, including implementing a talent recognition and development program.*Operations: Auditing of chemical knowledge… Show more *Sales: Providing quotes, negotiating contracts and daily tracking of progress to sales targets.*Customer Service: Ensuring a high quality of customer service through responding to feedback, prompt issue resolution and quality assurance.*Staff management: Training, mentoring, supervising and leading a team of 20 sub-contractors and customer service managers, including implementing a talent recognition and development program.*Operations: Auditing of chemical knowledge, safety, restrictions and usage adherence, OH&S and insurance policy compliance. Show less

*Technique coaching and correction.*Short and long term programming and session planning.*Mentoring and motivating clients to help achieve health goals including weight loss, improving muscle mass and specific event goals.*Nutrition advice, planning and supervision.*First Aid and Certificate III and IV in Fitness.*Business operations including accounting, sales and marketing.

*Operations: Job Foreman (road, rail, ship and yard), Machinery Operation (forklift, ITV, crane), communications (phone, radio, computer).*Administration: Data processing, new employee training, OH&S adherence, records keeping, security, yard planning.*Accounts: Allocations & general payroll, accounts receivable, deliveries. *Certifications: Cert III in Stevedore Operations, First Aid, Working at Heights.