Jack Crosby Email & Phone Number

Austin, TX, US

Boston, Massachusetts, US

Leading design at Privy, an all in one email service provider built for Shopify stores. I oversee design for a handful of verticals within the product to help our merchants better connect and communicate with their customers. More specifically: the core product experience, list growth, automations, and segmentation.

Berlin, Berlin, DE

Serving as a mentor and tutor to various students as they begin their journey into the world of UX Design. During this time I've utilized my experience to help build their skill set as it relates to UX theories, processes, and visual design principles while also providing support, encouragement and industry knowledge.

• Worked directly with clients, development, and project managers to build digital products and experiences from ideation through to build.
• Tested and iterated upon products in order to define future feature roadmaps.
• Designed and shipped Native Apps, Web Apps, eCommerce, and marketing sites.
• Oversaw UX and UI for clients ranging from startups to enterprises.
• Presented directly to stakeholders and clients to get buy in and move projects forward.Products I've designed:
• Contributed to UX, UI and IA with a lean design team to build an MVP for startup, Wingit, allowing Landowners to rent their land for recreational use across the USA.

Los Angeles, CA, US

Embedded product designer within the Locker team. During this time, I oversaw UX and UI design for MVP while working closely with CEO to meet business goals and the development team to manage technical constraints. The project consisted of Strategy, IA, User Flows, Low Fidelity Wireframes, Usability Testing, and High Fidelity Wireframes.

Worked with a team of three UX designers along with development and product managers to design the initial MVP for Wingit. Through design we were able to create a solution to connect thousands of landowners around the US with outdoor enthusiasts to make use of their private land for recreational activities.

As an embedded Product Designer within the Camber team, I worked directly with the founders to iterate upon new features based off of Beta Users' feedback. I oversaw UX and UI for the following features,-An improved map experience with clear filtering system and updated UI for greater map visibility while still viewing locales.-Through user testing, I was.

Golfo De Santa Elena, Guanacaste, CR

• Costa Elena is dedicated to the development of Northern Guanacaste with the purpose of generating value and profitability through beach real estate developments and a master planned community. Through the four key.
• Adopted a human centered approach to our sales funnel and customer journey in order to create better experiences for our clients and potential clients.
• Reimagined and designed the current website with a focus on improved information architecture and the user experience.
• Oversaw and closed on multiple million dollar plus real estate transactions.
• Managed and designed social content and email outreach including copywriting.
• Oversaw creative direction including capturing all photography.

San Jose, San Jose, CR

Self-employed photographer working alongside small businesses throughout Vietnam. My work spans the travel and hospitality sectors. I am passionate about working with like minded brands to create meaningful stories that resonate with their markets' needs.

• Managed content for the Rancho Santana App.
• Used customer research to build personalized hospitality experiences across various departments as well as events.
• Worked directly with graphic designer to create content relevant to our guests needs.
• Managed social media planning for execution of marketing strategies and community management.
• Successfully spearheaded campaigns on social media platforms including Facebook, Twitter, Pinterest and Instagram to increase reservations and brand awareness, as well as grow revenue.
• Created all photography and videography for hotel’s social channels while boosting brand image.

• Created seamless and unforgettable experiences for our guests.
• Checked in guests in high volume, fast paced environment ensuring requests were met with accurate billing.
• Provided excellent customer service, tourism information and completed end of shift reports.
• Resolved minor complaints, problem-solved disturbances, and tended to all special requests or other issues in a quick, efficient manner to maintain a high-level of customer satisfaction and quality service in both.

• Created viable plans in order for Rancho Santana to become more sustainable through cutting back on energy and water usage throughout the entire property.
• Analyzed current structure and relationship with surrounding community to develop means in which both parties could further benefit.

• Worked directly with management in small boutique hotel in order to provide an unparalleled experience.
• Took guests on tours to surrounding National Park, Corcovado.

Natural Resource, Natural Resource Recreation And Tourism

Bachelor Of Science (B.S.), Natural Resource Recreation And Tourism