Jack Hamilton Email & Phone Number

Aberdeen, Scotland, United Kingdom

InXpress are a global shipper that excel at providing excellent customer support and competitive rates to help organisations ship goods across the globe.My role involves:- Helping support and answer customer queries in regards to shipping goods. - Providing high level customer support to our customers throughout the entire process of shipping.- Understanding customer needs in order to provide the best possible service.- Connecting with businesses to provide competitive rates and a higher level of service to our clients.- Coordinating the customer service team helping to set priorities and manage tasks.- Supporting the development of the teams skills and abilities.- Taking the lead in managing the complex customer queries and complaints.The role requires a diverse set of skills with the focus to provide leadership to the team, share knowledge and best practice with new and established team members and to provide the best service for the customer in terms of both competitive rates and high quality customer service.

Aberdeen, Scotland, United Kingdom

InXpress are a global shipper that excel at providing excellent customer support and competitive rates to help organisations ship goods across the globe.My role involves:- Helping support and answer customer queries in regards to shipping goods. - Providing high level customer support to our customers throughout the entire process of shipping.- Understanding customer needs in order to provide the best possible service.- Connecting with businesses to provide competitive rates and a higher level of service to our clients.The role requires a diverse set of skills with the focus to provide the best service for the customer in terms of both competitive rates and high quality customer service.

Aberdeen, Scotland, United Kingdom

Sales Executive for the Flagship product at the Aberdeen Branch of Proactis the Tenders Direct service. Tenders Direct is the market leading tender alert service that connects buyers and suppliers by providing full coverage of all public sector contracts across all industries for more information view: https://www.tendersdirect.co.uk/The role involves a number of responsibilities: - Hitting monthly targets across different product ranges and constantly striving to improve my sales figures. - Engaging with a wide range of customers from various lead sources in order to build up a pipeline of business to deliver targets month on month.- Conduct product presentations over the phone as well as following the sales process to undertake forensic fact finds to identify customer needs and how we can assist them. - Compiling monthly sales stats for both myself and the department to provide analysis on the monthly performance and help with forecasting and future training needs. - Working with the CRM system to collate all customer information to help ensure we provide the best service.The role requires a diverse set of skills and responsibilities but the key aim is to provide the best service for the customer and to exhibit how our service can provide them with the best value for money alert service in the marketplace.

Lead Sales Executive of the Training & Consultancy department based in Aberdeen, reporting directly to the Head of Sales and Marketing. The role involves dealing directly with our varied client list looking to provide help and support for companies engaging in public sector tendering. My roles & responsibilities include:- Providing precise & high quality training courses to help suppliers excel in the bidding process for public sector tenders. Three separate courses available covering all stages of the process from completing a PQQ to the highest possible standard right the way through to vastly improving both the language and presentation of your bid documentation. Furthermore we can organise in-house training to empower larger numbers of your organisation with the tools to vastly improve your win rates.- Creating bespoke consultancy solutions which are designed to give you the support you need at all stages of the tendering process. Together we can create a service that suits you and your business ranging from a simple critique of your Pre-Qualification Questionnaire (PQQ) through to managing or writing your tender. Or if you wish to invest in developing your own internal capabilities we can help with that too with bespoke training packages.- Engaging with Public Authorities to provide bespoke in-house training that cover's the entire procurement process with topics from procurement strategy development through to specification writing, contract law, bid evaluation, contract negotiation, developing supplier relationships, contract management and so on.

Edinburgh, United Kingdom

A graduate role that has seen me go through a number of various functions within the business on a 6 month cycle before going out on the road as an external sales rep. This 6 month cycle helped familiarise me with the admin, financial, operational and logistical needs of the business through time spent in the warehouse and other related departments. As an external sales rep I would meet with customers on a regular basis to service their needs as well as actively looking for new business and new markets to target.

London, United Kingdom

Worked as a Bid Manager within Fujitsu engaging on strategic bids to win business. My roles and activities included:- Overseeing the bid process from start to finish by engaging with the opportunity lead to ensure that the team is utilised effectively in both time and expertise.- Leading team meetings and taking down the relevant actions to help ensure effective communication and utilisation amongst the bid team.- Composing the bid plan used to lay out what activities need to take place by what dates to help to secure efficient time scales.- Constructing bid budgets that are used to gauge current and expected bid expenditure to help determine whether to bid on a piece of business in accordance to best practice.- Building action trackers that can be used to ensure that all actions are tracked to completion no matter how menial they may seem and this helps again to ensure effective team utilisation.