Jack D. Email & Phone Number

Support the Infrastructure Security Exercise Branch of the Cybersecurity and Infrastructure Security Agency

Grand Rapids, Michigan, United States

Serve as a Use of Force Instructor in addition to all duties and responsibilities as Senior Security OfficerInstruct and train officers in various defensive tactics styles (Pressure Point Control Tactics, EF Combatives), handcuffing, and chemical agent/OC sprayReview and sign off on uses of force within the department to ensure they were reasonable, justified, and accurately documentedAct as a subject matter expert and peer resource regarding the use of force and the use of force continuum

Grand Rapids, Michigan, United States

Respond to calls for service to assist visitors, patients, and employees with both non-emergent and emergent requestsUtilize verbal de-escalation and appropriate physical intervention techniques to safely resolve conflictInvestigate and respond to criminal or suspicious activity on hospital propertyWrite highly detailed reports documenting all incidentsProactively conduct highly visible patrols of the hospital's campus Screen incoming visitors and patients for weapons and contraband using approved techniques and equipmentComplete rotations as a dispatcher, taking incoming calls, monitoring cameras, and dispatching officers to callsPerform other tasks as needed to ensure safety and security of the hospital and its occupants

Auburn Hills, Michigan, United States

Monitored security systems such as door access controls and cameras to ensure safety and security of the credit union and all of its branchesInvestigated and resolved reports of suspicious and unusual activity on or near credit union property Completed safety and security audits, corrected identified issues, and followed up with leadership on the results Assisted with and took lead on developing and implementing security projects, plans, and processes when necessaryPerformed other duties as needed to maintain the safety and security of the MSUFCU regional headquarters and all other branches.

Grand Rapids, Michigan, United States

Created an excellent customer service experience by assisting customers with dining needs Regularly closed restaurant while overseeing other staff members perform closing dutiesDeveloped professional relationships with members of the attached private golf club in order to improve serviceFrequently assigned high traffic members section and other VIP guests, such as the owners or investorsTrained new employees when necessary

Grand Rapids, Michigan, United States

Facilitated efficient and accurate delivery of food for over 60 tables Assisted with final garnishing and presentation of food to the highest company standardsPerformed other duties as needed to ensure friendly and professional service to all patrons

Master Of Arts - Ma, Emergency Management And Homeland Security

Concentration in Biosecurity and Threat Management

Bachelor Of Arts - Ba, Criminal Justice - Specialization In Homeland Security

Honor's College Member Dean's and President's list honors