Jack Daniel Lim Email & Phone Number

Melbourne, Victoria, Australia

Manage a team of analysts and data analysts supporting the Banker Digital Experience Tribe

Melbourne, Victoria, Australia

Melbourne, Australia

Customer behaviour, marketing and campaign analysis to identify opportunities and shape strategies.Predictive modeling to underpin marketing and customer lifecycle optimization.Management of the bank’s data-driven customer contact campaigns.Assist in advancing the bank’s analytical maturity and data science capabilities.Working closely with marketing, digital, product, IT, sales and call centre functions to design and execute customer lifecycle strategies.Presentation of insights to senior stakeholders including GMs and department heads.Management of a team of up to 6 comprising of analysts and data scientists.

Reporting directly to the GM and managing a team of 7 comprising analysts and collection strategists.Provision of analytical support to price debt purchases and deep dive analytics to shape collections strategy.Development of predictive models to drive operational activity and prioritise leads.Provision of portfolio valuation and forecasting support to the Finance team.Design and development of reports and dashboards.Engagement and collaboration with stakeholders across the business including the senior leadership team, operational managers, sales, IT, finance and the dialler team

Sydney, Australia

Analytics support and consulting responsibilities within a transformation program focussed on setting up a compliance analytics capability.Working with business SMEs and senior stakeholders to develop a framework of key risk indicators.Working with software vendors within an AGILE environment to develop solutions for risk identification.Assisting the program in investigating and dealing with data-related issues as well as working closely with business analysts in the development of user stories and defining requirements.

Sydney, Australia

Provision of customer analytics capabilities and high value insights that support strategies to improve cash flows and retain customers.Manage the relationships with BI and Campaign Management teams to maximise ROI from targeted campaigns.Develop, maintain, deploy and leverage value metrics that support the customer management strategy.Develop frameworks and modelling approaches to improve analytical methodologies to achieve business outcomes.Direct management of 1 analyst.

Sydney, Australia

Provide the Customer Strategy and Portfolio Management teams with actionable insights from customer, product, actuarial and marketing data.Provide campaign analytics and targeting strategies including contact rules, propensity model development and measurement techniques to support the customer communication program.Support the development of the Life Risk build of a Group Customer Data Mart.Work closely with the Actuarial team to understand Life Risk valuation methodologies and develop a customer value measure to drive customer strategy.Coaching 2 analysts and coordinating activities for the analytics team.

Sydney, Australia

Provide financial modeling and decision support frameworks to aid senior management in pricing decisions with regard to new marketing/product initiatives, campaigns and price changes.Develop strategic and commercially sound recommendations through in-depth data and customer value analytics.Preparation of presentation and communication of findings and recommendations to key senior stakeholders including GMs and Pricing Directors.

Sydney, Australia

Development, implementation and validation of predictive models as well as provision of advanced customer analytics to support CommInsure.Pro-actively engage senior stakeholders (Product, Distribution and Marketing Managers) by supplying customer insights, lead prioritisation and recommending marketing strategies.Provide pre-campaign analysis and develop collaborative relationships with various business units and departments.

Sydney, Australia

Development of technical risk-based pricing models to deliver on profitable growth strategies for AAMI’s general insurance products.Provision of pricing recommendations to senior stakeholders.Development of tracking mechanisms to assess business risk and profitability.Direct management of 4 analystsProvision of analytical support for marketing initiatives and various ad-hoc projects.

Sydney

Development of predictive models and technical risk-based pricing solutions to deliver on profitable growth strategies for AAMI's general insurance products.Direct management of 2 business analysts.

Sydney, Australia

Development of predictive models and technical risk-based pricing solutions to deliver on profitable growth strategies for AAMI's general insurance pricing products.

Post Graduate Program, Artificial Intelligence And Machine Learning: Business Applications, 95.87%

A hands on projects based course using python to build machine learning and AI models with practical business application.

Master'S Degree, Applied Statistics, Distinction Average

Bachelor Of Business Administration, Merit

Master'S Degree, Economics, Class 2 Division 1 Honours