Jack Digweed Email & Phone Number

United Kingdom

South, United Kingdom

Head of Fibre Build for FND Hampshire and CE South.Lead for new region in Hampshire, upgrading telecommunications infrastructure, building and mobilising new project teams and resourcing with supply chain to meet stakeholder and programme requirements. This will double the size of our south footprint and generate additional revenue streams. The 3 projects within the programme are Portsmouth, Winchester & Woolston. Continuing to lead our CE build programme across the south on all associated projects; Rural and funded (FCP, FFIB, LFFN) in Kent, Sussex, Surrey and Hampshire. Creating resource synergies across the region to support our OSA maintenance contract to satisfy peaks in demand.

South, United Kingdom

Various senior manager roles leading infrastructure programmes within relevant contract framework for Retro New Sites, CE Rural Build, CE Funded programmes and ONSA.Overall responsibility for leading the operations and delivery of multi year fibre build, installation and maintenance contracts (NEC) for a large telecoms customer across Sussex, Kent, Surrey and Hampshire. A senior management role leading and developing a team of project managers, regional operations centre managers, coordinators, supervisors and supply chain to deliver a safe, reliable and predictable service for our customers whilst achieving all relevant KPI’s and SLAs for internal and external stakeholders.This role involves the financial monitoring of budgets and control of contracts ensuring health & safety, quality and street works compliance is maintained. Actively monitoring programme & contract performance and risks, and identifying strategies to achieve overall outcomes. Ensuring sufficient resource to meet work stack/projects and overall contract demands, and maintaining positive and effective working relationships with a range of stakeholders. Highlights-Led the growth of our CE offering by 400%, mobilising from 3 to 15 exchanges, delivering every quarterly target consistently for 4 years-Became the gold standard nationally for reporting our contract progress which our PMO developed and rolled out nationally-Won award for ‘Customer’ at the 2022 Senior managers conference voted by the divisions MD’s-Demobilised a full direct labour workforce and mobilised supply chain to improve margin by x%-Increased productivity on ONSA from 100 to 150 completions per week-Developed and promoted talent from within to build a culture of continuous improvement

South, United Kingdom

A senior management role building and maintaining the performance and relationship between company and client to ensure client satisfaction and excellent customer service. Driving the delivery across 3 regions (South East, South West and East) of the installation and maintenance programmes across contract with Openreach; Provision, Repair, Safety, Newsites, Ethernet, FTTP, In-Life Capacity, Repayments and NGA.Working with all key internal and external stakeholders to deliver business initiatives and KPI’s across contract as well as building meaningful client relationships at a senior level to the benefit of the lead clients customers.Providing governance, producing and presenting exec level reports to keep all relevant parties up to date with current progress and future forecasts and risks to assist in the delivery of key customer priorities.

South East, England, United Kingdom

Project managing the delivery of Fibre networks end to end across Sussex & Kent with overall responsibility for programming and coordinating civils, cabling and jointing/splicing elements to reach end to end connectivity. Working with Openreach to understand and deliver to their customer commitments and against industry standard timeframes. Managing all supplier delivery and relationships along with managing client expectations and communicating progress to all relevant stakeholders. Created and delivered cost effective solutions utilising the latest civil’s avoidance techniques and Re-planned solutions when original planned routes were not possible, to deliver a full Turnkey service to our customer. Financial responsibility of claiming costs of service back into the business to meet wider budget requirements and managing customer complaints to satisfactory resolutions.

Brighton, United Kingdom

- Responsible for the day to day running of a team of 20+ in all business aspects and providing cover for wider team of c.200- Operations/People Management including development and performance management- Managing Capex and Opex budgets- Increasing productivity of team and operations- Improving customer relationships and service- Achieving company KPIs and regulatory SLAs- Up-skilling team into new role, delivering learning and development plan

South East, England

- Responsible for the day to day running of a team of 20+ in all business aspects and providing cover for wider team of c.200- Operations/People Management- Network Design FTTC and FTTP (fibre networks)- Infrastructure Delivery- Records recording

Brighton, United Kingdom

- Project management- Stakeholder management- Business improvement- Solution development- User acceptance testing- Change management

South East, England

- Responsible for day to day running of a team of 20+ in all business aspects- Operations/People Management- Network Design, Next Generation Access

Brighton, United Kingdom

- Planning Openreach Next Generation Access/BDUK

Burgess Hill, West Sussex, United Kingdom

- Installation and repair of Openreach copper network

Imperial College And Corndel Level 7 Senior Leader Apprenticeship, Strategic Management And Leadership

Level 7 (Master’s) - Executive Development Programme

Business Management, Business Administration And Management, General

Level 6 - OU Undergraduate

Hnc In Business

Level 4 - Higher National Certificate

Advanced Level Apprenticeship In Management In The Business Skills Sector

Nvq Level 3 In Management

Btec Level 3 In Management

Nvq Level 3 For Communication Technology Professionals

Btec In Communications Technology, Distinction

Law, Maths, It & Psychology