As a Sr. Customer Experience Representative, I specialize in consultative selling, project management, change management, and operational management. Throughout my career at Ingram Micro, I’ve taken a proactive approach to delivering tailored solutions that align with customer needs and drive success.My expertise in consultative selling allows me to deeply understand customer challenges and provide strategic recommendations that enhance their operations and outcomes. I’ve successfully led various projects, driving improvements in process efficiency and enabling smoother transitions during periods of organizational change. Additionally, my strong operational management skills have been instrumental in streamlining workflows and optimizing performance across teams.I am currently completing my MBA to further enhance my strategic and operational capabilities, equipping me with a broader understanding of business dynamics. This advanced education strengthens my ability to provide high-impact solutions, manage complex projects, and drive organizational growth. I’m passionate about leveraging my expanding skill set to deliver even greater value to clients and to contribute meaningfully to the success of the organization.