At SGS New Zealand, customer service excellence and team leadership define our approach to Non-Destructive Testing (NDT). As Branch Supervisor, my role involves harnessing a team's collective strengths to deliver precise inspection reports and resolve technical challenges efficiently. Thanks to our collaborative efforts, we've upheld stringent industry standards and fostered a culture of continuous improvement.My journey from a technician to supervisor within the organization has been fueled by a commitment to quality and an in-depth understanding of Ultrasonic Phased Array Inspections. With expertise in various inspection techniques and a dedication to developing procedural guidelines, the team and I strive to meet the evolving needs of our clientele, ensuring that SGS New Zealand remains synonymous with trust and technical proficiency.
Sgs New Zealand Limited
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Branch SupervisorSgs New Zealand Limited Aug 2019 - PresentHamilton
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Ndt TechnicianSgs New Zealand Limited Feb 2016 - Aug 2019Waikato, New Zealand
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Non Destructive Testing TechnicianNon Destructive Testing Mar 2015 - Nov 2015United KingdomContracting through a third party I worked on several wind farms in the North East of England carrying out Dye Penetrant, Magnetic Particle & Ultrasonic Inspection on tower and nacelle construction welds. I currently hold PCN Level 2 certification in Dye Penetrant, Magnetic Particle & Ultrasonic Testing 3.1, 3.2
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Holding ManagerIntertain Ltd Feb 2015 - Mar 2015MiddlesbroughTaking on overall responsibility of the venue during the closure of the site*Delegation of venue resources to other venues*Brief staff and keeping them informed of development's in relation to the closure of the site*Brand Standards*Shift Management.*Maintaining sales and revenues.*Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's, *P&L Management.*Health and safety*First aid.*Problem Solving.*Maintaining an impeccable customer service level.*Administration and Human resources knowledge.*Financial (controllable) Management.*Heat map analysis*Cash management -
Assistant ManagerIntertain Ltd Nov 2014 - Feb 2015MiddlesbroughAssisting the venue manager in following areas*Shift Management.*Maintaining and improving sales and revenues.*Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's,*P&L Management.*Health and safety*First aid.*Problem Solving.*Training, Coaching, Mentoring and Development.*Implementing company and brand standards.*Maintaining an impeccable customer service level.*Administration and Human resources knowledge.*Financial (controllable) Management.*Pushing sales for brand incentives.*Heat map analysis*Cash management -
Holding ManagerIntertain Ltd Jun 2014 - Nov 2014MiddlesbroughTaking on overall responsibility of the venue for 6 months I responsible for the following areas*Brand Standards*Shift Management.*Maintaining and improving sales and revenues.*Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's, *P&L Management.*Health and safety*First aid.*Problem Solving.*Training, Coaching, Mentoring and Development.*Implementing company and brand standards.*Maintaining an impeccable customer service level.*Administration and Human resources knowledge.*Financial (controllable) Management.*Pushing sales for brand incentives.*Heat map analysis*Cash management -
Deputy ManagerIntertain Ltd Jan 2014 - Jun 2014Carlisle, United KingdomPlanning on returning to New Zealand after working in Wigan, I was asked to help out in Carlisle Walkabout. I was responsible at venue level for;*Shift Management.*Maintaining and improving sales and revenues.*Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's, *P&L Management.*Health and safety*First aid.*Problem Solving.*Training, Coaching, Mentoring and Development.*Implementing company and brand standards.*Maintaining an impeccable customer service level.*Administration and Human resources knowledge.*Financial (controllable) Management.*Pushing sales for brand incentives.*Heat map analysis*Cash management -
Holding ManagerIntertain Ltd Oct 2013 - Dec 2013Wigan, United KingdomTaking on overall responsibility of the venue for 3 months I was responsible for the following areas*Brand Standards*Shift Management.*Maintaining and improving sales and revenues.*Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's, *P&L Management.*Health and safety*First aid.*Problem Solving.*Training, Coaching, Mentoring and Development.*Implementing company and brand standards.*Maintaining an impeccable customer service level.*Administration and Human resources knowledge.*Financial (controllable) Management.*Pushing sales for brand incentives.*Heat map analysis*Cash management -
Assistant ManagerIntertain Ltd Feb 2013 - Sep 2013Liverpool, United KingdomWhilst in Liverpool I honed my management skills and become a well rounded manger ready to progress further in my career. I was responsible at venue level for;*Shift Management.*Maintaining and improving sales and revenues.*Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's, *P&L Management.*Health and safety*First aid.*Problem Solving.*Training, Coaching, Mentoring and Development.*Implementing company and brand standards.*Maintaining an impeccable customer service level.*Administration and Human resources knowledge.*Financial (controllable) Management.*Pushing sales for brand incentives.*Heat map analysis*Cash management
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Assistant ManagerIntertain Ltd Oct 2011 - Feb 2013Birmingham, United KingdomMoving from a smaller venue in the north-east to a large venue in the west midlands created its own set of unique challenges and goals for myself to accomplish.Birmingham also gave me the opportunities to develop my skills that I had learned from Middlesbrough and to learn a new skill set. While in Birmingham I was fortunate enough to be apart of the largest company redevelopment of any Walkabout to that date. During my time in Birmingham I was responsible at venue level for;*Cast rotas*Maintaining and improving sales and revenues.*Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's, *Health and safety*First aid.*Problem Solving.*Training, Coaching, Mentoring and Development.*Implementing company and brand standards.*Maintaining an impeccable customer service level.*Administration and Human resources knowledge.*Pushing sales for brand incentives.*Cash management*Site Maintenance -
Trainee Assistant ManagerIntertain Ltd Nov 2010 - Oct 2011MiddlesbroughMiddlesbrough was my first venue as a trainee assistant manger. It was steep leaning curve for me with a greater responsiabilty, development of myself, and overall leadership of a team. It was at first overwhelming but I soon took to my role and responsibility. Middlesbrough was the start of me becoming the manger that i am today *Stock purchasing.*Stock control, GP and yield.*Internal/external KPI's,*P&L Management.*Health and safety*First aid.*Problem Solving.*Training, Coaching, Mentoring and Development.*Implementing company and brand standards.*Maintaining an impeccable customer service level.*Site maintenance -
Bar/Cellar SupervisorIntertain Ltd Apr 2009 - Nov 2010Doncaster, United KingdomTaking on the responsibility of Cellar Supervisor required me to look after the following at venue level and report to the general manager:*Stock management*Stock rotation*Stock taking*Deliveries*Transfers*Health & Safety training off staff in cellar*Fridge plano-grams*Back bar plano-grams*Line cleaning*Site maintenance Through excelling in the cellar I worked myself into the position of bar supervisor and manged both role's myself whilst at Doncaster.On the bar I was in charge of small team of staff and reported directly to the duty manager on shift. My responsibility's were:*Team Leading*Organizing clean ups at the end of shift*Floating up tills*Ensuring staff were motivated -
Personal TrainerBodyworxs Hokitika Sep 2008 - Mar 2009Hokitika, New ZealandI was a full time contracted personal trainer at Bodyworx Hokitika. Whilst I assisted in all aspects of the gyms day to day running my primary focus was my clients. Being a small town on the Westcoast of New Zealand I was presented with the opportunity to have a expansive pool of clients. This would range from obesity to joint problems, mental disabilities to body building, anorexia to rugby training, physical disabilities to wanting to look good. This allowed me to expand my knowledge as a personal trainer and to establish my weakness and strength and improve on them. Although I did not pursue this as a career in the UK I still take the time to write customized training programs for clients in both the UK and New Zealand.
Jack Doolan Skills
Jack Doolan Education Details
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New Zealand College Of FitnessHealth And Physical Education/Fitness -
Nelson College For Boys -
The Welding Institute (Twi)Ndt
Frequently Asked Questions about Jack Doolan
What company does Jack Doolan work for?
Jack Doolan works for Sgs New Zealand Limited
What is Jack Doolan's role at the current company?
Jack Doolan's current role is Branch Supervisor | PCN/AINDT Level 2 Certified NDT Technician.
What schools did Jack Doolan attend?
Jack Doolan attended New Zealand College Of Fitness, Nelson College For Boys, The Welding Institute (Twi).
What are some of Jack Doolan's interests?
Jack Doolan has interest in Science And Technology, Environment, Animal Welfare, Health.
What skills is Jack Doolan known for?
Jack Doolan has skills like Customer Service, Leadership, Team Management, Teamwork, Budgets, Microsoft Office, Team Building, Stock Control, Coaching, Microsoft Excel, Microsoft Word, Powerpoint.
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Jack Doolan, CPA
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