Deliver gamified technical training for security system installation technicians.Lead instructional webinars for B2B partners.Design, film, and edit instructional short form content.

Duties included:Administrate communications for Classified and Administrative/Faculty OrientationWork within internal LMS to administer prepare course training.Evaluate training engagements using Qualtrics.Prepare event spaces for training initiatives.Provide customer service to multiple email inboxes

Led weekly committee meetings to plan eight developmental meetings per month for the Balanced Man Program (BMP). Identified weaknesses in the BMP's implementation and strategically restructured the composition and content of meetings to provide an exceptional developmental experience for the brothers of SigEp and the VCU community. Carefully planned two off-campus fraternity retreats and facilitated meaningful activities to build strong a brotherhood and encourage the ideals of continuous development.

Applied workplace knowledge and data from weekly sales predictions to produce an accurately prioritized plan for daily ingredient preparations. Led kitchen shifts in a fast-paced environment and created a culture of team cooperation, skill development, and workplace equality. Maintained an excellent customer experience by providing a reliable product, fast delivery times, and excellent customer service.

Designed and instructed engaging lesson plans on swimming and pool safety for groups of children ages 3-14. Communicated with parents to organize private lessons and rearrange scheduling according to bad weather and client conflicts. Built interpersonal relationships with clients and encouraged student growth at a comfortable pace.