• Developed complex ad-hoc SQL queries to derive KPIs and answer business questions for leadership, focusing on AT&T's Signature customers (largest consumer segment) and the Convergence initiative to be used for dashboards• Interpreted and crafted descriptions of new dashboards for a monthly newsletter to mass markets leadership• Identified and addressed stale dashboards by analyzing the top 20 most important dashboards in mass markets and pinpointing outdated base tables to inform the data engineering team's prioritization• Created comprehensive wikis for each dashboard, detailing descriptions and data sources• Developed a computer-aided dispatch software for the intern innovation challenge, enabling real-time transcription, summarization, and incident report generation for emergency calls on the AT&T E911 network, aiming to streamline communication, enhance emergency service coordination, and improve response times

• Performed testing and integration in new BeyondTrust privilege access management enterprise software• Created and configured smart roles to increase security efficiency and employee productivity• Analyzed privilege access management logs to identify opportunities for improving efficiency• Coordinated with application teams to fulfill their RTX LDAP data retrieval requests to enable proper access

• Proactively developed and executed a value-adding initiative for collecting student feedback• Performed extensive data validation to enhance machine learning algorithm accuracy• Researched and drafted potential joint-venture partnership models• Conducted competitive analysis regarding career guides and personality assessments