Jack E Pelly Jr. Email and Phone Number

Provide onsite desktop hardware and software support for the Hospital and Ambulatory sites.Responsibilities include the rapid assessment, diagnosis and ultimate resolution of all technical issuesunder tight deadlines and in a proprietary environment. Additionally, responsible for system upgradesand basic end-user instruction on new systems Successfully gathered audit information for all Hospital and Ambulatory sites laptops ahead ofschedule. Successfully gathered information for Risk Assessments for Ambulatory sites ahead of schedule. Implemented PCI lan requirements on all Hospital and Ambulatory sites devices with PCI devicesahead of schedule. Responsible for significantly reducing ongoing aircard costs for Ronald McDonald Foundation(Dental).

Handle all technology and infrastructure needs for Willow Grove and New York offices. Manage vendor relationships for Willow Grove and all Windows Servers that include MS SQL Server, Email Servers, IIS Servers, DNS, Terminal Services, and Active Directory. Maintain websites (SSL) and call center recordings. Perform email compliance reviews and Anti-Money Laundering searches.• Design and maintain network infrastructure for Willow Grove office on time and within budget.• Migrate MS Exchange users on Rackspace to MS Exchange at Haloteq. Migrated new Email archiving in accordance with Regulatory guidelines reducing costs by over $14k per year.• Reduced company costs over $5K per year by evaluating and implementing new telephone system according to business requirements and establishing relationship with new telecom carrier.• Met Business Continuity Plan by successfully migrating IIS/FTP and Terminal Services to Rackspace’s hosted environment, meeting Regulatory demand. Develop and test solution to migrate Application Servers to Rackspace’s hosted environment. • Successfully Migrated Application Servers, migrated Email, IIS/FTP, and Terminal Services to cloud environment• Enabled no disruption in service by guiding MFACT accounting application conversion from Advantage Database environment to Oracle environment prior to Linedata ending support on Advantage Database environment. • Successfully converted Transfer Solutions VisualFast shareholder system to Envision PowerAgent. . • Reduced 10 hours per week of manual processing time by designing and developing automation scripts for PowerAgent processing and reports.• Met business requirements by modifying new PAWEB shareholder websites to work with PowerAgent

Oversaw all technology and infrastructure needs for the Willow Grove and Baltimore offices. Manage vendor relationships for Willow Grove and all Windows Servers. Maintained websites (SSL) and call center recordings. Perform Anti-Money Laundering searches. • Successfully designed network and coordinated move of InCap’s infrastructure from old Conshohocken office to new Willow Grove office. • Successfully manage build out and wiring of office structures on time and within budget. • Reduced costs over 10K per year by evaluating and establishing relationship with new telecom carrier.

Supervised all technology and infrastructure needs and managed vendor relationships for Conshohocken office. Maintained all Windows Servers, websites (SSL) and call center recordings. Performed Anti-Money Laundering searches.• Installed server for MS IIS 5.0 and SQL Server 7.0. Migrated existing web and ftp sites to new MS IIS server. Created database and replication routines, replicating production database server for web access by clients/shareholders. Managed vendor development of web application on time/budget.• Saved $4K per year through bringing email services in-house. Installing server for MS Exchange 2000 and MS Terminal Server and migrating existing users to MS Exchange. • Educated and assisted in development of new Business Resumption Strategy, reflecting new company structure.

Programmer/Analyst Operations and Data Communication Analyst Senior Systems Operator

Systems OperatorClaims Examiner