Jack Eardley Email & Phone Number

Dubai, United Arab Emirates

• Build relationships with clients with a long-term vision through effective means of prospecting.• Ability to prospect in different ways via calling, networking and word of mouth.• Becoming an expert in set areas to the company via transactions, listings and building knowledge.• Confidence to meet with clients face to face to build portfolio and differ from the competition.• Provided personalised customer service to ensure client satisfaction and repeat business.• Collaborated with colleagues and real estate agencies to share information and resources.• Facilitated property transactions between buyers and sellers.

Stoke-On-Trent, England, United Kingdom

• Maintained a high level of product knowledge and expertise on Mercedes Benz vehicles, technology, and innovation.• Worked collaboratively with colleagues and other departments to ensure a seamless customer experience from initial inquiry to post-sale support.• Utilized CRM software to track leads, manage customer interactions, and follow up on sales opportunities.• Provided exceptional customer service throughout the sales process and beyond, ensuring customer satisfaction and retention.• Resolved customer concerns and addressed any issues promptly and effectively.• Achieved or exceeded sales targets and performance metrics set by the dealership.

Stoke-On-Trent, England, United Kingdom

• Increase revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.• Present products to clients using dynamic presentations and practical use-case scenarios.• Remain current on industry trends to better understand customer needs, product effectiveness and sales tactics.• Research sales opportunities and possible leads to exceed sales goals and increase profits.• Hold weekly meetings with Head of Business / Brand Manager to identify techniques to overcome sales obstacles and CEM scores and feedback.

Stoke-On-Trent, United Kingdom

• Won 'Store Of The Year' out of 600 stores within both UK and Ireland decided by head of retail. (2020)• Researched and resolved account and service problems with friendly, knowledgeable support.• Documented customer concerns and inquiry resolutions in internal computer system.• Answered customer service inquiries via telephone, email and chat platform to address customer needs and promote optimum outcomes.• Engaged in consultative sales, cross-selling and up-selling activities to align customer needs with business offerings.