Facilities Manager
CurrentFM Facility Maintenance - serving 7-Eleven,Area Facility & Capital Project Manager • Manage day to day activities of contractors who maintain 150 7-Eleven stores in the greater Chicago area.• Manage the preventative maintenance services on all proprietary 7-Eleven revenue generating equipment, as well as HVAC and general image programs in these stores.• Exclusively responsible for weekly counseling, and assessment sessions with service contractors, providing KPI data towards performance with goal setting and new performance expectations set.• Manage the daily activity of fuel service providers in collaboration with 7-Eleven environmental departments, including my portion of tank pulls, as well as sump pump and spill bucket projects. • Collaborate with 7-Eleven operations department in efforts to remodel stores; adding new or updated interior infrastructure and equipment to trend for sales growth and marketplace consistency upon operations request.• Exclusively responsible and held accountable for investigating the “nice versus necessary” element of new equipment requests and remodel requests; preparing return on investment justification CSAs against financial impact and 7-Eleven guidelines for replacements versus repair (Capital spend versus R&M expense spend)• I successfully manage repair and maintenance expense budgets and in capital project funds assigned to 150 7-Eleven stores, adhering to budgeted guidelines as described by 7-Eleven’s facility department.• I represent both FM Facility Maintenance and 7-Eleven’s facility department in staff meetings with the regional operations team, and am hold dominion over all communication inside of this relationship.• I verify customer satisfaction daily, and communicate to 7-Eleven regarding service and repair status daily
