- Spearheaded the complete sales cycle, enhancing client engagement and sales efficiency, culminating in a 25% uplift in crypto sales by innovating a targeted strategy towards a younger demographic. - Fostered and expanded a VIP network through exceptional relationship management, contributing to significant sales achievements both locally and internationally. - Directed aftersales, admin, and operations teams, optimizing overall efficiency, and played a pivotal role in strategic decision-making by reporting insights and feedback directly to the company's owner.- Oversaw inventory levels, taking charge of company purchasing and ensuring we have the correct stock priced to sell within the market- Provided sales training to new starters, taking improving their skills to the company standard- Work closely with the marketing team to create our desired company branding to attract a luxury clientele- Manage the sales budget ensuring constant cash flow allowing us to take advantage of buying opportunities- Planned private client events such as a golf day for VIP clients, building a community and reputation around the brand

- Achieved the highest yearly finance and insurance revenue, demonstrating exceptional capability in maximizing financial performance and revenue growth. - Exceeded monthly sales targets consistently, showcasing adeptness in meeting and surpassing company goals in a dynamic sales environment. - Personalized the sales experience for each customer, effectively valuing part exchange vehicles and understanding individual needs, leading to enhanced customer satisfaction and loyalty.

- Consistently exceeded monthly sales targets by 20%, demonstrating a strong ability to drive revenue and meet ambitious sales goals in a competitive automotive sector.- Delivered exceptional customer service, receiving multiple 5* google reviews by providing reliable and personalised service to clients purchasing luxury vehicles.- Mastered product knowledge and showroom operations, leading to a 15% increase in upselling of premium models and services by effectively identifying and catering to individual customer preferences.

- The face of the project being the direct contact for the client, this involved negotiating prices through to delivering the project to the expected standard- Managed social media campaigns, enhancing brand visibility and customer engagement, as measured by a 20% increase in follower interaction, by crafting compelling content and promotions. - Optimised operational efficiency and project delivery, achieving 92% on-time project completion, by meticulously managing project timelines and coordinating with cross-functional teams for seamless handovers. - Elevated customer satisfaction and safety standards, as measured by a 20% reduction in customer complaints and safety incidents, by conducting thorough health and safety assessments and implementing rigorous quality control measures across all active sites.- Responsible for all estimates and invoices being paid on time- Managed company wellbeing, holding monthly progress meetings with team members- Responsible for overseeing company vehicle management, along with new equipment

Club: Lola LoLola's is a club located in the heart of Manchester's nightlife scene, Deansgate locks. The job role was ensure the club was full and all customers were happy with their experience. This was done through various different strategies and required working long unsociable hours.Responsibilities- Assisting to manage a small team of staff- Planning events- Street marketing- Customer Relations- Competitor analysis- Training new starters

Restaurant: AustrilasiaLocated in Manchesters Spinningfeilds, Austriasia caters to high class clientele and with frequent VIP vistiors. Only the highest level of service is expected within this incredible environment and as member of staff you must carry a specific set of skills.Interacting with customers to integrating and working alongside an large team of staff enhanced my skill level further as I found myself leaving with a higher skill set than I started with.Responsibilities- Serving tables to an exceptional quality- Interacting with customers both on a business and friendly level- Organise seating and bookings- Ensure tables are prepped and always ready for service- Work within a large team- Provide exceptional customer service- Up sell products- Have strong menu knowledge