As a Strategic Account Manager at MISWITCH Communications, my role is pivotal in managing our customer relationships and identifying growth opportunities. I oversee our CRM systems across various platforms, ensuring efficient customer management and communication. My responsibilities include creating and implementing automation workflows, developing training materials, and conducting engaging demos and onboarding sessions.I actively seek out new business opportunities in partnerships with synergistic vendors to enhance our service offerings. I also schedule and conduct onsite meetings with both existing clients and potential new partners, working to uncover upsell opportunities and expand our network. By integrating these efforts with my background in sales, marketing, and design, I help drive strategic growth and deliver tailored solutions that meet our clients' evolving needs.
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Strategic Account ManagerMiswitch Communications Jan 2024 - PresentLake Orion, Michigan, United StatesAs a Strategic Account Manager, my responsibility is to ensure the satisfaction of both new and long-term customers. Through effective communication, problem-solving, and a focus on customer satisfaction, I engage with each client, addressing their needs from support to identifying new sales opportunities. My role is centered on providing comprehensive service throughout the customer lifecycle. -
Ucaas Sales RepresentativeMiswitch Communications Jan 2024 - PresentLake Orion, Michigan, United StatesMy role as a Sales Representative takes a deep understanding of technology solutions tailored to the unique needs of each client. Through engagement and effective communication, I integrate solutions for UCaaS platforms, Business Texting offers, and artificial intelligence opportunities. From identifying prospects to negotiating contracts, I deliver value and success for the customer in the landscape of communication technology.
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Training SpecialistMiswitch Communications May 2023 - PresentLake Orion, Michigan, United StatesWhen verified customers have gone through our onboarding process and have had their equipment installed, I am responsible for presenting our training dect to our new clients. I create a training deck with the specific needs of the company to ensure clarity of our features and services, while covering any questions they may have on our platforms.
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Customer Relationship Management SpecialistMiswitch Communications Apr 2022 - PresentLake Orion, Michigan, United StatesI manage MSIWITCH's CRMs on various platforms. My job is to keep prospects and leads up to date while pushing forecasted and closed deals through the sales pipeline. Skills I have learned from this position are Data Analysis, Customer Experience, Sales Accountability, and Sales Forecasting.
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Carrier Services Sales RepresentativeMiswitch Communications Mar 2023 - Mar 2024Lake Orion, Michigan, United StatesAs a Carrier Sales Representative, I am responsible for selling Business Internet, TV, Voice, Mobility Lines, and Security Services. I conduct a cost-savings analysis for the customer's current carrier bill, and provide pricing for a cheaper solution along with promotions and bundled packages to ensure the customer's specified needs are met.
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Marketing CoordinatorMiswitch Communications Apr 2022 - Mar 2024I help manage the marketing flow of our outsourced digital marketing team based in Oregon. We have strategic meetings for automation, email campaigns, product flyers, and scheduled social posts. To retain updated information within our industry, I am researching buzz words, products, and services, and conducting additional marketing strategies to keep customer and prospect retention in interest.
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OwnerJonn Louii Llc Jan 2023 - Mar 2024Lake Orion, Michigan, United StatesA Detroit based Clothing Apparel Company Designed for both Street Brand Wear and Designer Type Clothing.
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Team LeadPanera Bread May 2019 - Apr 2022Lake Orion, Michigan, United StatesI worked as a Team Leader for Panera Bread. Working in many different roles for the company presented myself to be highly useful and a person to rely on in need. Working in positions such as Quality Controller, Expediter, Line Cook, Dishwasher, and Barista gave me the edge to be helpful in any needed scenario. Skills that I learned from my time at Panera include Integrity, Leadership, Strategic-Thinking, Listening skills, Communication, and Team-work skills. -
Landscaping SpecialistBrett Landscaping Inc. May 2018 - Aug 2018Lake Orion, Michigan, United StatesDivided jobs based on customer needs, we provided both landscaping and hardscaping services. Some landscaping jobs include re-designing gardens, mulching, pruning plants, Leveling soil, and lawn care. Hardscaping jobs include shoreline structures like creating beaches and sea walls off of lakeside buildings. Other hardscaping jobs consist of brick and stone construction for walkways, garden walls, stepping stones, stairways, firepits, and decks.
Jack Farstvedt Education Details
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High School Diploma
Frequently Asked Questions about Jack Farstvedt
What company does Jack Farstvedt work for?
Jack Farstvedt works for Miswitch Communications
What is Jack Farstvedt's role at the current company?
Jack Farstvedt's current role is Strategic Account Manager.
What schools did Jack Farstvedt attend?
Jack Farstvedt attended Oakland Christian School.
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