Jack Flanagan Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

United States

Worked to deliver food and merchandise orders on-time, and provide fantastic customer service. 4.96 customer rating with over 550 deliveries.

Sandusky, Ohio, United States

Returned to my seasonal position as a Tech Services Technician at Cedar PointCreated and implemented new audio effects and ride lighting for attractions across the park

Sandusky, Ohio, United States

Helped train new employees on ChoiceAdvantage, the PMS for the propertyTrained employees on how to make keycards, perform check-ins, and provide guest service in a Front Desk settingTrained employees on how to properly fold laundry and clean public areasTrained employees in Breakfast Operations

Sandusky, Ohio, United States

Installed and maintained AV equipment for Cedar Point, and Cedar Point ResortsWorked in a efficient, safe, and effective manner to lower downtime and fix technical issuesWorked with clients at Sawmill Creek Resort to ensure smooth events involving any AV equipmentIn the absence of other personnel, been responsible for all AV needs of a major theme park.

Sandusky, Ohio, United States

Helped train new employees on ChoiceAdvantage, the PMS for the propertyTrained employees on how to make keycards, perform check-ins, and provide guest service in a Front Desk settingTrained employees on how to properly fold laundry and clean public areas

Sandusky, Ohio, United States

Checked in guests efficiently, ensuring accurate guest info and billingPerformed Laundry and Breakfast Attendant dutiesPerformed the Night Audit of the hotel, ensuring accurate folios and balancing accountsProvide quality, friendly guest service to all guestsEnsured cleanliness in all guest areas, such as the lobby, breakfast room, and pool

Sandusky, Ohio, United States

Certified on Maverick, Thunder Canyon, Steel Vengeance, and Cedar Creek Mine RideReceived Courtesy, Service, Cleanliness, Safety, and Integrity CornerstonesReceived “Best Day Experience” Button for Guest Experience-----Properly executed breaks and managing staffing in order to ensure best possible staffingTrained on and executed closing and opening.

Bowling Green, Ohio, United States

GEOG 1250 - Weather and Climate Professor: Dr. Arthur N SamelProctored Exams for the SemesterGave both individual and small group assistance on the material of the courseProvided “Office Hours” to students who needed additional help or clarification on course materialCreated a friendly and exploratory atmosphere, allowing students to take risks when.

Sandusky, Ohio, United States

Worked at Steel Vengeance and Maverick as a Ride OperatorLevel 1 Trained on Both RidesCertificate of Appreciation for Customer Service

Commack, New York, United States

Helped train multiple crew members on all positions within the restaurant, helping them become efficient, guest-oriented workers.Utilized proper COVID safety protocols during the pandemic, including sanitization and mask-wearing for both employees and guests

Commack, New York, United States

Trained on both guest-facing and back-of-house positionsAveraged over 70 cars per hour in a one-window drive thru, average service time of 51 secondsOne Year Service AwardUsed product knowledge to help guests choose items, including limited item offeringsEffectively provided friendly, caring customer service by using "BLAST" principlesUtilized proper COVID.

Bachelor Of Science - Bs, Resort And Attraction Management, 3.7

Activities and Societies: Resort and Attraction Industry Leaders (RAIL) Dean's List - Fall 2021, Spring 2022, Fall 2022, Spring 2023.

Advanced Regents Diploma With Mastery In Science And Math