Senior Technical Support Officer
Current
Housing Sa
May 2021 - Present
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Jack Foo Email & Phone Number
Senior Technical Support Officer
at
Housing SA
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Housing SA
Role
Senior Technical Support Officer
Location
Greater Adelaide Area, Australia
Who is Jack Foo? Overview
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Quick answer
Jack Foo is listed as Senior Technical Support Officer at Housing SA, based in Greater Adelaide Area, Australia. AeroLeads shows a matched LinkedIn profile for Jack Foo.
Jack Foo previously worked as Desktop Support Officer at Housing Sa and Desktop Support Officer at Department For Human Services. Jack Foo holds Bachelor'S Degree, Multimedia, Degree from University Of South Australia.
Profile bio
About Jack Foo
Jack Foo is a Senior Technical Support Officer at Housing SA. He possess expertise in computer hardware, software installation, service desk, integration, multilingual and 7 more skills. He is proficient in Chinese and Cantonese. Colleagues describe him as "Jack is very detail-oriented person and provides friendly IT service."
Listed skills include Computer Hardware, Software Installation, Service Desk, Integration, and 8 others.
Current workplace
Jack Foo's current company
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Housing Sa
10 roles · 19 years
Jack Foo work experience
A career timeline built from the work history available for this profile.
Desktop Support Officer
Housing Sa
Desktop Support Officer
Department For Human Services
Provide second level IT support.
Aug 2016 - Feb 2019
Servie Desk Officer
Department For Communities And Soical Inclusion
Provide first point contact, resolved all IT enquiries.
Dec 2015 - Aug 2016
It Service Desk
Currently assisting Viterra provide first contact technical support includes New Zealand and Australia empolyee.Handle incoming IT Service Desk phone calls and resulting quires, incidents and service requests.Resolve incident within certain timeframe.
Aug 2013 - Oct 2015
It Rollout Officer
Decommision Desktops, Laptop, Mac and printers.Reimage students, staffs profile and redeploy to new commission assets.
Jul 2013 - Dec 2013
Service Desk Officer
My daily duties included:• Handle incoming IT Service Desk phone calls and resulting quires, incidents and service requests.• Logging all phones calls and email from customer into call logging system, ensuring that correct categories and priorities are set.• Provide face to face support include internal and external staff includes software application, hardware and network conductivities.• Allocation of work request to appropriate technical teams.• Escalation of incidents to the IT Service Operations Team Leader/manager where necessary.• Follow-up of overdue work request with customers.• Ensure that Change Control and Outage notifications are distributed and updated as required.• Reimaging Windows Operating System including laptop and desktop system.• Create new users LAN and RSA access.• Modify user access or disable users account. • Group email or Distributions list creations.
Sep 2011 - Feb 2013
Sep 2011 - Jan 2013
Service Desk Officer
2011 - 2013
~2 yrs
Service Desk
Working with multiple team includes Commonwealth Bank of Australia (CBA), CBA Broker, Caltex, Tabcorp Australia and SAG team in Service Desk Support Officer. Support all technical issue includes hardware and software applications include CBA quoting softwares - Writeaway and COLA. Received multiple outstanding customer award for individual delivery of Service Excellency with Commonwealth Bank and Commonwealth Broker.
2008 - 2011
~3 yrs
2 education records
Jack Foo education
Bachelor'S Degree, Multimedia, Degree
University Of South Australia
Bachelor'S Degree, Multimedia, Certificate Iii And Iv
Adelaide Tafe
FAQ
Frequently asked questions about Jack Foo
Quick answers generated from the profile data available on this page.
What company does Jack Foo work for?
Jack Foo works for Housing SA.
What is Jack Foo's role at Housing SA?
Jack Foo is listed as Senior Technical Support Officer at Housing SA.
Where is Jack Foo based?
Jack Foo is based in Greater Adelaide Area, Australia while working with Housing SA.
What companies has Jack Foo worked for?
Jack Foo has worked for Housing Sa, Department For Human Services, Department For Communities And Soical Inclusion, Viterra, and University Of South Australia.
How can I contact Jack Foo?
You can use AeroLeads to view verified contact signals for Jack Foo at Housing SA, including work email, phone, and LinkedIn data when available.
What schools did Jack Foo attend?
Jack Foo holds Bachelor'S Degree, Multimedia, Degree from University Of South Australia.
What skills is Jack Foo known for?
Jack Foo is listed with skills including Computer Hardware, Software Installation, Service Desk, Integration, Multilingual, It Solutions, Open Minded, and Friendly Personality.
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