Jack Frances Email & Phone Number

Pittsburgh, Pa, Us

Greater Pittsburgh Area

o Engaged in conversation with potential customers regarding their needso Monitored customer preferences to determine what best fits the needs of the customero Prepared proposals to sell Additional aftermarket productso Designed and initiated sales work schedule

West Mifflin,, Pa

o Secured Financing and Establish Lender Relationso Monitored customer preferences to determine what best fits the needs of the customero Determined customer’s financial needso Prepared proposals to sell services that address financial concernso Determined price and discounted rate for customerso Prepared forms and/or agreements to complete saleso Examined, evaluated and/or processed loan applicationso Resolved customer complaints regarding sales and serviceo Networked within communities to find and attract new businesso Oversaw the flow of cash and financial instrumentso Recruited staff memberso Maintained stock of inventory and reorderingo Resolved customer complaints regarding sales and serviceo ADP, Dealertrack and CUDL program user

Pittsburgh International Airport

o Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.o Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.o Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.o Monitor sales activities to ensure that customers receive satisfactory service and quality goods.o Inventory stock and reorder when inventory drops to a specified level.o Instruct staff on how to handle difficult and complicated sales.o Assign employees to specific duties.o Enforce safety, health, and security rules.o Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.o Authorize payments and merchandise returns.o Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.o Plan and prepare work schedules and keep records of employees' work schedules and time cards.o Establish and implement policies, goals, objectives, and procedures for their department.o Keep records of purchases, sales, and requisitions.

o Oversaw the entire base of 1800 employees for classified information and security clearance eligibilityo Managed over 120 employees in the Structural Departmento Trained personnel on the alarm system and demonstrated how it works and on security response procedureso Conducted counseling when needed or requestedo Recognized personnel for outstanding achievementso Completed evaluations of personnelo Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.o Plan, coordinate, and implement network security measures to protect data, software, and hardware.o Configure, monitor, and maintain email applications or virus protection software.o Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service,o Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.o Operate and maintain mobile dispatch vehicles and equipment.o Create or implement security standards, policies, and procedures.o Analyze and evaluate security operations to identify risks or opportunities for improvement.o Collect and analyze security data to determine security needs, security program goals, or program accomplishments.o Conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of the facilities security processes.o Identify, investigate, or resolve security breaches.o Recommend security procedures for security call centers, operations centers, domains, asset classification systems, system acquisition, system development, system maintenance, access control, program models, or reporting tools.o Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.o Provide users with technical support for computer problems.

Ross Park Mall, Pittburgh Pay

Sales Duties, Designing Jewelry Layouts, Assisting with Revised Departmental LayoutProcess ReturnsTrain new personel

Bachelor Of Science In Business Administration, Finance, Finance And Financial Management Services, 3.88

Activities and Societies: Member of the National Society of Collegiate Scholars, Member of Beta Gamma Sigmao Business Financial Courses o.

Uncompleted, Criminal Justice/Managerial,

o Advantage/Suite for Networks (ASN) 4.0 Administrator/Oasis Graphics/Technical Training o Non-Commissioned Officer Course (Communication.