Service Sales

Defining and quantifying Value Propositions, executing go-to-market strategies, creating price and product strategy, coaching the organisation on commercial strategies, executing contract negotiating mentoring managing pipeline building and sales. Targeting 98 nationwide municipalities and approximately 50 hospitalsTargeting C-level for all health related public companies and political organisations.

- Managing service sales meeting or exceeded service orders targets for 56 consecutive quarters, managing to deliver exceptionally high margins from 88%-92% - Delivering Year Over Year service sales growth in the range of 8% to 23% on top of annual price increases- Track record, meeting or exceeding service KPI’s on Growth, Quality and Efficiency by continuously analysing performance numbers and coaching my team to focus on the critical ones- Leading the SCIEX Nordic service organisation for 12+ years- Provided leadership through many changes, creating “best-in-class” service- Played a key role in being selected as the single strategic partner for mass spectrometer based analytical equipment to Novo Nordisk A/S- Became a SCIEX Nordics trusted advisor for Key Customers for both sales and service- Played a key role in contract negotiation leading to winning the biggest tender in Nordic in 2022 worth DKR 75 mill.- Involved in defining the latest Nordic sales strategy and tactics- Maintaining customer satisfaction, Net Easy score, score of 87% - P/L analysis for SCIEX Norwegian entity

- Met or exceeded service orders targets for 56 consecutive quarters, exceptionally high margins between 80% and 90% - Delivering Year Over Year service sales growth in the range of 8% to 23% on top of annual price increases- Managed service contract negotiation of DKR 40 million- Maintained a contract renewal rate of between 88%-100%- Delivering a warranty conversion rate of 55%- Quarterly, Monthly and Weekly order and revenue forecasting regime in Salesforce, ServiceMax Oracle EPR System, Excel

- Managed the complete process from sales to implementation and commissioning- Conducted competitive analysis- Developed and executed business plan for Operating Rooms in Denmark- Exceeded sales targets with 25%- Cross functional management of projects from sales to completion- Increased margin on Operating Theatre projects from 30% to 63%

Picture Archiving And Communication System, Radiology Information system, Computed Radiology, Mammography, Cardiology and Orthopaedic Enterprise IT solutions sales. Achievements:- Re-established confidence in Agfa HealthCare as a supplier with major account by reducing open escalations from 293 - 0 in two years- 100% target realisation for year one- 125% target realisation for Conventional Radiology products (film, and chemicals)- Won European Sales Competition on high resolution work stations- Created substantial network with decision makers at all levels, including C- and political levels- Built the foundation for DKK 150 mill. order for 14 hospitals