Jack Dietz Email & Phone Number

Pittsburgh, Pa, Us

• Providing IT expertise to companies on topics such as architecture, upgrading IT applications and solutions, cloud migration, etc.

• Responsible for building out and leading a new technical team focused on digital transformation from traditional infrastructure to Cloud Services through development and deployment of digital solutions on FIS and Azure clouds for Fortune 500 clients.• Lead all aspects of Cloud Solution custom design and implementation, including technical requirement planning, building, deployment, security risk management, project health tracking, budget planning and issue management.• Obtained, directed and collaborated with various third-party vendor partners to integrate SaaS, PaaS, and IaaS solutions, leveraging tools like Harness and Terraform.• Championed automation opportunities to expedite delivery timelines, performance and system availability.

Remote

• As the Technical Stakeholder for multiple business solutions, provided technology direction and leadership for cross-functional team members and collaborated with lines of business partners to support internal and client systems and users.• Led multiple departments consisting of 50+ administrators and developers onshore and offshore, supporting a wide range of technologies (including SaaS, PasS and IaaS) that provided support to internal employees and external clients.•Managed the technical operations of cutting-edge, high-availability infrastructure and applications, through 24/7/365 support and promptly identified and resolved technology issues. This included Root Cause Analysis (RCA) exercises to develop and implement action plans to prevent recurrence.• Responsible for all efforts to design, build and implement custom cloud solutions to transform traditional client-server infrastructure offerings into more cost effective and flexible solutions through SaaS, IaaS and PaaS. • Played a key role in developing the annual financial operating plan for the IT organization, including an annual operating budget exceeding $2.2 million distributed among three distinct teams, and the strategic management of an infrastructure budget surpassing $50 million.• Collaborated with senior executive management to develop infrastructure Service Level Agreements (SLAs) that aligned with internal goals and standards while exceeding contractual SLAs to delivering exceptional customer satisfaction and consistent contract renewal.• Owned vendor/partner relationships and ensured services provided by third-party providers aligned with financial parameters and contractual obligations and optimized resources to augment and extend team capabilities.• Acted as the lead technology liaison for risk management, audits such as SOC2 and federal regulatory examinations. Designed a global encryption program that met all regulatory, security, and PCI requirements.

Cranberry Township, Pennsylvania, United States

Created a new department of highly motivated employees to support and deploy database solutions in Oracle, GTM, and SQL Server. Ensured a high-availability solution and well as Disaster Recovery for high-profile internet banking clients in the US and Canada.

Post Baccalaureate Certificate, Computer Information Systems

Master Of Science, Internet Information Systems

Bachelor Of Science - Bs, Business Administration And Management, General