Business ConsultantRainbow International- Restoration Group (Neighborly / The Dwyer Group)2014-Present(Copy-and-paste everything between this and (End) below in the Description box)OVERVIEW:Assist new business owners in planning and implementing marketing, operational, technical, and financial systems to grow their businesses. Provide recommendations on staffing and training, operational functions, and accounting processes to achieve optimal profitability. Ensure compliance with franchise agreements, industry standards, licensing requirements, and insurance coverages.Develop and deliver training sessions in multiple areas, including: building teams; recruiting and hiring staff members; creating incentives and compensation plans; managing and retaining team members; and creating the proper culture for successful business operations.HIGHLIGHTS:☑ Served as a Coach for 3 “Franchisee of the Year” award winners and a “Rookie of the Year” award recipient. Delivered value-driven training that improved their capabilities.☑ Managed a base of 35 to 40 business owners at any given time, building a specialty in helping owners who have plateaued and seek scaling up their business to reach the next level of success.☑ Played key role in helping owners improve their bottom line and manage their franchises effectively by installing systems that set up and strengthened their infrastructure.☑ Increased book revenues by 10% on a year-over-year basis.(End)

Project Consultant (1998-2014)General Contractor (1984-2014) As a Project Consultant, served as a mediator and job site coordinator to settle disputes between general contractors and customers. As a General Contractor, handled all facets of the construction lifecycle, from conducting needs assessments and designing scope of projects to negotiating contracts. Coordinated subcontractors, materials, and inspectors, including up to 4-5 subcontractors per job. Marketed the company to secure new business.HIGHLIGHTS:☑ Mediated a $3M custom home dispute between a contractor and homeowner; additionally, served as an intermediary between a contractor and homeowner on a $2.5M project.☑ Managed the full cycle of multiple $1M+ projects, with experience in both water and fire damage projects. Served as the Superintendent for the River City Mall Project in Jacksonville, FL.

OVERVIEW:Worked the initial claims phase and supplemental/clean-up phase following Hurricane Wilma on the Florida coast in the Miami and Ft. Lauderdale area. Estimated claim using MSB IntegriClaim.HIGHLIGHTS:☑ Worked for the insurance company to resolve issues presented by public adjusters on behalf of homeowners, including assignment to work on a special condominium project.☑ Earned Allstate’s Top Field Rating.