Jack Greenway Email and Phone Number

Currently leading the IT Performance and IT Training team, with responsibilities including:- Managing relationships with external partners to ensure smooth collaboration.- Conduct investigations, Records of Conversation (ROC), and manage all other HR processes across the IT Division.- Supporting recruitment efforts for software development roles.- Planning and preparing for career fairs to attract top talent.- Collaborating with key stakeholders to identify improvement opportunities.- Creating and maintaining processes within the IT Performance Team.- Support with Training & Professional Development - Conducting monthly performance reviews with IT Performance Coordinators.- Overseeing Jira project board management, including workflow updates and modifications.- Managing Confluence to ensure all processes and guides are up-to-date and properly documented.- Leveraging Power BI to generate reports on performance, training, and departmental statistics.- Ensuring development teams adhere to Scrum methodology effectively.

- Prioritising personal development for our aligned development teams.- Driving improvements in efficiency and productivity.- Reporting on key HR processes within the department, including recruitment, training, and employee relations.- Supporting managers in evaluating and documenting employee performance, creating reports, and identifying areas for improvement.- Managing the end-to-end onboarding process for new employees, coordinating orientation sessions, providing essential information, and ensuring a positive onboarding experience.- Overseeing the exit interview process, gathering feedback to enhance employee retention and satisfaction.

Taking customer orders via phone. Dealing with queries and placing purchase orders with manufacturers.