- Provides quality customer experiences in assigned department facilities(Rec+Culture, Horizon Stage. and Transit) through the provision of accurate information, registration supports, point of sale and other corporate product and service sales. - Following all required legislation and corporate policies and processes as it relates to collection of information, cash and payment handling and other services. Is the professional face/voice of the facility, department, and corporation, making every effort to meet the customer’s needs in a respectful, efficient manner. - Use of administrative software's such as ActiveNet, Moneris, GreatPlains, and TicketPro.

One of three International Student Assistants at the "English I-lounge" at Nagoya Gakuin University in Aichi, Japan. Tasked with teaching and tutoring the English Language to ESL University students in and around campus. Responsible for helping off hours and helping set up schoolwide events to enrich other students into learning the English Language and its grammar.

ERP and Procurement SoftwareI used Viewpoint and PVAULT software to create and process Purchase Orders (POs), store documents for audits, and update POs to match invoices so vendors got paid on time.Building Relationships with VendorsMaintaining positive relationships with vendors is important. For example, I often got quotes from at least three vendors, and it was important to follow up and provide quote feedback(while following bid law) to avoid making them feel unappreciated.External CommunicationI represented the company when communicating with customers, vendors, and other external parties, through calls, emails, or in person. I answered questions, provided information and received clarification for material acquisitions.Outlook Main communication tool with colleagues and vendors. It helps organize emails efficiently. Attention to detail is used in order to file the emails properly while keeping up with a fast-paced construction environment.Other ResponsibilitiesI kept supervisors, peers, and coworkers informed through various forms of communication. I also gathered information when sourcing products and vendors. I helped prepare financial reports, forms for vendor setups, and checked financial records for compliance. Additionally, I managed operational records, analyzed data to support decisions, resolved issues, and scheduled transportation for products or materials.

As a Crew Member at McDonald's, I provided excellent customer service, assisted with food preparation, and ensured a clean and welcoming environment for customers. In addition to my regular duties, I was responsible for receiving and organizing deliveries twice a week, ensuring accurate product counts, and efficiently stocking items for kitchen and restaurant use. Initially I started in the service area, then later I got cross trained in the kitchen and to organize the deliveries ranging from 300-1000 pieces depending on demand. Other than proactive coaching on the floor, I often trained new staff on how to properly complete the delivery safely and efficiently.Key Responsibilities:- Delivered high-quality customer service, greeting customers and assisting with their orders.- Prepared food items in accordance with McDonald's standards, maintaining cleanliness and organization in the kitchen.- Managed restaurant cleanliness, including dining areas, kitchen spaces, and restrooms.- Coordinated the receipt of deliveries, ensuring products were accurate and properly stored.- Worked collaboratively with team members to ensure smooth operations during busy periods.- Maintained food safety and cleanliness standards throughout the restaurant.This role helped me develop strong teamwork, communication, and organizational skills, as well as the ability to manage multiple tasks efficiently in a fast-paced environment.

This position leads and implements City offered quality programs ("Adventure Camp" and "Pop up playground") for various ages, abilities and interest, by delivering programs based on personally prepared lesson plans and itineraries. It includes working in pairs and in teams to provides positive experiences for a variety of ages and abilities, through high standards of supervision, professional interaction, prioritizing safety and integrating creativity. This position provided different training modules such as High 5, Developmental Assets Framework, Fundamental Movement Skills, Creative Youth Development and Playwork Principles.Some key responsibilities that I exceeded at were:• Provides high-quality, programs that meet identified program outcomes, standards and requirements.• Creates and fosters a safe, welcoming environment for all participants, their parents/guardians and other contributors.• Lead program participants and other volunteers or subordinate staff in a professional, safe and engaging manner.• Ensures a safe, clean programming space, prior, during and following a program.• Supports any and all programs or events assigned, including Canada Day and other special events.• Represents the corporation through expected behaviors and standards, including uniforms and identification.

Worked for the summer months. Facilitated with the Senior Leaders in daily camp activities, which included the "Pop-Up Playground" Program, Adventure Camps for children ages 5-12. This included creating a safe environment for children not only inside our camp but also when we leave camp to do various activities such as Biking, Swimming, Gymnastics and Field Trips in the Spruce Grove and Edmonton area. My first year working this position offered the opportunity to supervise the Jubilee Spray Park in pairs.