Jack Hancock Email & Phone Number

Cheshire East, England, United Kingdom

Reporting directly to the company director, in this role I manage the business accounts and finances. As this is a small office, my role covers all areas of financial management.At UK Triathlon my duties are:- Managing all payments in and out of the business.- Reconciling all of the bank accounts.- Working with the owner creating forecasts for each year.- Creating and completing the current Race League system.- Managing staff annual leave and time off.- Payroll- Managing and running the catering in between and at the events.- Answering the phones and helping customers with any queries they have with the events.

Crewe, Cheshire, United Kingdom

During my time at Kindertons, my duties were:- Assuring all payments into the business were allocated to the correct claims.- Reconciling bank accounts every month with strict deadlines.- Answering the phones, helping their clients with any finance queries.- Managing the business's petty cash.

Cheshire East, England, United Kingdom

During my time as Conference and Events Supervisor at Crewe Hall, my main roles were:- Managing corporate and private events of up to 300 people.- Liaising with clients to make sure each event met their needs.- Attending internal meeting to insure smooth running and planning of events on a weekly basis.- Overseeing staffing levels day by day.- Managing a team of up to 40 food and beverage assistants.- Doing weekly rota's for the conference and events team.- Acting as Duty Manager which involves complaint handling, crisis management and customer care.- Liaising with the Operations Manager, Events Sales team, Kitchen and clients on a daily basis to deliver each event as per the contracted agreement and to meet the clients needs.- Overseeing quality food and beverage delivery, for example, fine dining experiences, three course meals, buffets and quality bar service.- Understanding menu costs and billing, ensuring clients were charged correctly.- Cashing up bar tils following procedures of safe storage of money.

Cheshire East, England, United Kingdom

At Crewe Hall as a Food and Beverage Assistant, I learnt all aspects of event delivery whilst also supporting other departments, broadening my skills across the whole of the hotel industry. The last three years before moving to Australia, I would regularly do supervisor shifts, running small events of up to 60 people, developing my management skills.Whist being a Food and Beverage assistant, my roles were:- Serving all different banquet styles for events of up to 300 guests.- Meeting and greeting guests.- Taking orders and answering questions about the menu. - Bar service and drinks delivery, including barista and cocktails.- Taking orders and delivering room service.- Maintaining hygiene standards, front and back of house, and understanding COSHH regulations.- Managing the timing of food delivery.- Understanding the different menu offerings for multiple departments, such as, Reception, Restaurant, Afternoon Tea, Events Bar and the Residents Bar.- Working with event suppliers, making sure everything goes to plan and is executed beyond the clients expectation.

Aat Level 3, Accounting And Finance, Merit

Aat Level 2, Accounting And Finance, Pass

Education record