- Coordinating and overseeing major construction projects, ensuring adherence to budget, schedule, and quality standards.- Collaborating with property managers, contractors, and engineers to define project requirements and objectives.- Preparing project schedules, including critical path analysis, milestones, and task dependencies.- Monitoring progress and performance indicators, and providing regular updates to stakeholders.- Managing project documentation, including contracts, change orders, and RFIs (Requests for Information).- Conducting regular site visits to ensure compliance with safety protocols and quality control measures.- Assisting in the evaluation of bids and proposals, and negotiating contracts with subcontractors and suppliers.- Responsible for preparing and tracking project budgets, forecasting expenditures, and managing cash flow.- Using project management software to develop detailed project plans, track progress, and generate reports.- Acting as a liaison between project teams and clients, addressing any concerns or issues that arise during construction.- Administrating Major Works property diaries, ensuring records are up to date, saved in the right location. - Drafting and sending Section 20 notices to Leaseholders, ensuring compliance with legislation.- Raising fee invoices and maintaining fee income records.

- Assisted customers in finding suitable holiday destinations based on their preferences and requirements. - Provided information about various holiday packages, including accommodations, transportation options and activities.- Booked and confirmed reservations for flights, hotels, rental cars, and any additional services requested by customers.- Provided guidance and support to customers regarding travel documents, visa requirements and travel insurance. - Coordinated with suppliers, such as coach management agencies, hotels, and tour operators, to ensure smooth and efficient travel arrangements.- Handle customer inquiries, complaints, and concerns in a professional and timely manner. - Process payments and maintain accurate records of financial transactions. - Keep up-to-date with the latest travel and tourism trends, destinations, and promotions. - Collaborate with other team members to improve service quality and customer satisfaction. - Maintain a high level of product knowledge and actively seek opportunities for professional development.

- Handled cash transactions with customers in an accurate and efficient manner. - Managed the cash register and ensured all transactions were recorded properly.- Provided excellent customer service by answering queries, resolving complaints, and assisting customers with their purchases.- Kept track of inventory and assisted with stock orders for replenishment.- Assisted with all training required for new team members.- Follow all company policies and procedures regarding cash handling and customer service.