Jack Harris Email & Phone Number

London, England, United Kingdom

Leading on a range of sensitive, technical customer complaints, using active listening techniques, communication and negotiation skills. Maintaining company records using in-house database software. Providing highly technical guidance to an extensive customer base. Providing training in phone/written communication, in-house admin software and complaints handling.

London, England, United Kingdom

Providing administrative support at the LCF across both the Fashion Management and Fashion Business courses. Liaising directly with students and parents to process enrolments, advise on course content and financial assistance, receive booking for college ceremonies etc. Inputting student attendance data, database management, academic diary and schedule management, setting up tutorials, organising examination invigilation, stock ordering. Student and parent liaison, minuting meetings, event bookings, phone and email correspondence.

London, England, United Kingdom

Facilitating short course bookings for an international student base. Writing extensive copy oncourse content/requirements. Student/parent liaison in person, online and over the phone; first port of call for short course enquiries. Creating and sending mailouts to large numbers of students, using various software. Raising invoices, receiving cash/card payments for short courses, accommodation, course fees; maintaining financial records. Maintaining student and employee databases on Microsoft Excel and QL software. Receiving and processing contracts from tutors. Monitoring and accrediting academic progress, using in-house database software. Student archive searches/liaison with archival dept.

London, England, United Kingdom

Writing and sending promotional copy and mailouts using Outlook, Mailchimp and other mailout software. First port of call for customer enquiries, upholding the reputation of the art dealership. Creating and maintaining an extensive client database, running to 4,000+ people. Liaising with artists’ estates, artist societies etc. Receiving cash/cheque payments for original art pieces, maintaining financial records accordingly; raising invoices and making payments.